Struggling to get my refund of $5000 back. Everyday i hear a new story of why refund is delayed. Multiple people on twitter complaining about the same. People have been waiting for years without refunds. @EK91094436 @suleman63803462
@skytrax_uk how can you rate etihad as 4star when they have poorest customer care. They are not refunding eligible tickets. They are not following regional rules regarding cancellations. No way to reach the refunds department. Customer care ask to call later for update @etihad
Day 309 after I cancelled my fully refundable tickets 3 hours after booking. In USA we have 24hrs. Still waiting for refund after 10 months. Customer care frm #etihad call centers just trying delay the refund. #etihadsucks#AbuDhabi@EtihadHelp@etihad#ScamAlert@skytrax_uk
@MalayShah95@etihad This has been their strategy lately. Delay and avoid refunds or rebookings. Passengers get frustrated but they keep the money of all the passengers