X Support Unit Rapid

197.Following

36.3K. Followers

[X Support Unit Rapid @unit_x55108]

@Hollz2012 We’d love to address your concern in detail. Could you please follow us back so we can DM you.........

[Holly McCormack 🏴󠁧󠁢󠁳󠁣󠁴󠁿 @Hollz2012]

Night from my wee hostel.

[X Support Unit Rapid @unit_x55108]

@Hollz2012 We’d love to address your concern in detail. Could you please follow us back so we can DM you

[X Support Unit Rapid @unit_x55108]

@paulbsinclair We’d love to address your concern in detail. Could you please follow us back so we can DM you

[Paul Sinclair @paulbsinclair]

@AvantiWestCoast You have cancelled the 5:33 from Glasgow to London. Why?
Which train should I next get on? The 5:48 to London via Birmingham or the 6:29 which gets in earlier?
How am I going to be recompensed?

[X Support Unit Rapid @unit_x55108]

@Eiliseganx We’d love to address your concern in detail. Could you please follow us back so we can DM you

[X Support Unit Rapid @unit_x55108]

@Eiliseganx Kindly follow us and send a DM so we can prioritize your case and assist you promptly

[eilís @Eiliseganx]

@AvantiWestCoast We had 2 valid seat reservations on the 14:43 Euston–Liverpool train on Fri 24 July, but my boyfriend was refused boarding as it was “too full” despite arriving on time??
The next train we were told to take was then cancelled. How is this acceptable???

[X Support Unit Rapid @unit_x55108]

@Chip440 We’d love to address your concern in detail. Could you please follow us back so we can DM you ,

[X Support Unit Rapid @unit_x55108]

@Chip440 We’d love to address your concern in detail. Could you please follow us back so we can DM you

[Chip3440 @Chip440]

@AvantiWestCoast @JamesWilsonTra1 @AvantiWestCoast - what do u do for those that have booked priority seating? Many are not able to travel in standard seating, do they get priority seating on the new train? X

[X Support Unit Rapid @unit_x55108]

@biggles35 We’d love to address your concern in detail. Could you please follow us back so we can DM you

[StopBeingEntitled @EntitledSt43975]

@JohnnyFoxbeard @AvantiWestCoast Johnny…the only person that’s put your child at risk is YOU. It’s your responsibility to make sure your child stays WITH you and not leave you. I would guess you sent them on ahead to ‘grab’ a seat and that’s now backfired on you. Take some accountability.

[X Support Unit Rapid @unit_x55108]

@CllrJuliet Kindly follow us and send a DM so we can prioritize your case and assist you promptly

[X Support Unit Rapid @unit_x55108]

@CllrJuliet
We’d love to address your concern in detail. Could you please follow us back so we can DM you

[Juliet Brunner @CllrJuliet]

@AvantiWestCoast @WestMidRailway had a nasty fall at Birmingham New st Station thank you to Sharon & Malcolm who rendered first aid. You’re a credit to your workplace

[X Support Unit Rapid @unit_x55108]

@Thiepvalwood We’d love to address your concern in detail. Could you please follow us back so we can DM you

[Mr T. Wood @Thiepvalwood]

@AvantiWestCoast @TPEassist And now the 6pm from Preston is broken and not left the station.

And was there a reason why the original train couldnt go any further south than Preston?

[X Support Unit Rapid @unit_x55108]

@Angieyaya Kindly follow us and send a DM so we can prioritize your case and assist you promptly

[Angela @Angieyaya]

@AvantiWestCoast hello my dad is waiting for a refund as his train was delayed 4 hours he's not heard anything back