IT Univ

[IT Univ @univit]

Welcome to the Univ IT X page. The helpdesk is manned Monday to Friday 9.30am - 4.30pm. If you are a member of Univ, please contact us by emailing [email protected]. Thanks

[IT Univ @univit]

Some people are currently experiencing network issues. We are investigating and will update as soon as possible.

For those who currently have access, please do not restart your pc as you may lose access.

[IT Univ @univit]

If you receive an email from [email protected], please delete it immediately without opening any attachments. [email protected] is not a legitimate email address.

[IT Univ @univit]

We are pleased to report that normal eduroam service has resumed.

Thank you for your patience

[IT Univ @univit]

We are currently experiencing an eduroam outage which is affecting several colleges. We have reported this to IT Services and they are investigating. Sorry for the inconvenience

[IT Univ @univit]

There is a power outage onsite affecting the Univ network systems. The Works Department are dealing with this and we hope to have normal service restored as soon as possible.

[IT Univ @univit]

We are pleased to report that normal service has resumed

[IT Univ @univit]

We are investigating an issue which is currently affecting access to Department files. Please bear with us.

[IT Univ @univit]

Univ WiFi is back up and running.

We apologise for any inconvenience caused

[IT Univ @univit]

There is currently a problem with the WiFi at Univ. We are working on the problem and will post updates

[IT Univ @univit]

Message from Central University IT Services:

“Update: While investigations are continuing, a work around has been put in place. Services that use Single Sign-On should now be available.”

[IT Univ @univit]

Central University IT Services are reporting issues with:
Oracle R12
DARS
SITS reporting
Registration
Remote Desktop (CONNECT)
TMS
EAP
Research Case Management (GoPro)
Research Costing & Pricing System (X5)
Internal Research Award Management System (IRAM)
WebLearn

[IT Univ @univit]

An essential update to the College network will occur today 16th August at 1.30pm. New wifi connections and roaming devices may experience difficulties connecting for a period of 30 mins. Wired devices should not be affected. Apologies for the short notice

[IT Univ @univit]

EDUROAM Certificate Renewal - Central IT Services have updated the Oxford Eduroam certificate. If you connected to Eduroam using the eduroam CAT you will be unaffected. If you configured eduroam, manually you may be asked to accept the new certificate at your next log in.

[IT Univ @univit]

The University will be retiring OxFile at midday on Monday 19th June and the service will no longer be available to upload or download files. After this time it will redirect users to a page that will explain how to use OneDrive to transfer files to individuals.

[IT Univ @univit]

There are some chorus handset issues this morning. If your phone says ‘no telephony RF2 error', remove the power cable from the top left port on the base and reinsert it to reboot. IT Services are aware and are investigating, this is affecting many colleges and departments.

[IT Univ @univit]

There are issues with a few chorus desktop phones today. If your phone displays an error message, please try restarting it by removing the cable from the top left port underneath and reinserting it. The Chorus team are aware and are working with the supplier to resolve them.

[IT Univ @univit]

On Tue July 19th, 2022, University of Oxford IT Services will renew the EDUROAM certificate. University members who use the eduroam CAT tool will be unaffected by this change. Those who manually configured eduroam may be asked to accept the new certificate at their next log in.

[IT Univ @univit]

UPDATE: Faulty equipment was replaced and all services should now be running normally. Sorry for the inconvenience

[IT Univ @univit]

SERVER ISSUES: We have been made aware of a power problem at New College which is affecting some of our servers this morning. Staff at New College are working on resolving the issue and we hope normal service will resume shortly. We will update you when we have more information.