@RogersHelps Basucally my account has a "stuck order" so the provisioning/modem can't be linked to my account and my account can't be marked as complete. The tier 2 tech said that it could be 24-48 hrs up to 7-10 days, depending on what's causing the error.
@Rogers@RogersHelps tech is at my apartment (2nd time in 4 days) to try to install my bulk acct Internet service, but can't connect my modem to my account so can't activate it. All phone support does is create new tickets, but the account still isn't complete and no Internet.
@RogersHelps Because my account is a bulk account, I was told that the social media team can't help. But talking to the tech and the 2nd tier tech support today I'm learning more about it
@RogersHelps help! last week, talked to Rogers to get an ignite home internet bundle discounted through my condo building. today tech comes for install, gets "IT error" gives me ticket #. called support - no one can help - account doesn't look active. playing phone tag now
@andrewyounghusb showing my friend Canada's Worst Driver and Handyman. Addicted. As educational and entertaining as they are, we agree you and your personality defined the shows and gave both the perfect balance of humour, empathy and seriousness. When will you be on TV again?
@LaurieWoolever just finished audiobook Bourdain: The Definitive Oral Biography, and I have a question: do you have any information on the acoustic score that plays during the "End Credits" chapter? there wasn't any credit in the audiobook or the audiobook storefront.
@AWCanada I just ordered two teen burger combos with the A&W app, but one "combo" was missing a drink and fries... And the burger didn't have any toppings. The A&W app has no way to speak to customer service for a partial refund. Please help.
@AmazonHelp I just submitted the details via the link. I was told by cust rep on Thursday that their ticket would take 1-2 days to process and I'd be contacted. But I never was. I contacted support again today, and was told to wait 3-5 more days!
@AmazonHelp need help! I received a x-mas gift. the gift was purchased by my employer with an Amazon Business account; my account is a regular one. I returned the item for gift card credit, but I never received the refund. Amazon support is telling me different things!