That Guy ;-)

I am just That Guy, people want to try to be me, and few can keep up with me. Living like a rock star on a high school band budget.

[That Guy ;-) @usethatguy]

@Hertz with another horrible customer service experience for a presidents club member at Pheonix international.

[That Guy ;-) @usethatguy]

@Hertz you need to get with your MSP gold counter staff and whole team. Every visit it’s a mess here. Dirty cars, gold board not working, 20-30 min delays getting a car. About to give @Avis all my biz after 20 loyal years.

[That Guy ;-) @usethatguy]

@Hertz you need to get your stuff together at MSP rental car center. Multiple reservations screwed up.

[That Guy ;-) @usethatguy]

@AlaskaAir fix your situation with the contract companies. #lasttimeiflywithaska

[That Guy ;-) @usethatguy]

@AlaskaAir delays flight for 2 hours & changes the plane and doesn't tell anyone. Paid for first class and got changed to coach #refunddue

[That Guy ;-) @usethatguy]

@Hertz upon leaving the OGG airport location I realized my ID was not returned. Tried calling to no avail. #pleasehelp #needmyIDback

[That Guy ;-) @usethatguy]

@united continuing to show poor service. Chicago gate crew is ruder than any other. #Unbelievable

[That Guy ;-) @usethatguy]

Last time ever flying @united dirty planes, rude crews, and total lack of care for their customers. #shame

[That Guy ;-) @usethatguy]

@united has the rudest cabin crews. Second flight today and both crews have been rude to everyone. If you hate your job so much please quit

[That Guy ;-) @usethatguy]

@Hertz will you ever fix the PHX rental checkout. 45 min in line so far. Will be at least an hour to get out. #ridiculous

[That Guy ;-) @usethatguy]

@AmericanAir you "team" didn't have another flight for 6 hours. It's only a 3 hour drive. 🖕🏿🖕🏿🖕🏿

[That Guy ;-) @usethatguy]

@AmericanAir you guys need to remember what a customer is.

[That Guy ;-) @usethatguy]

@AmericanAir your gate agent had the door open and it was exactly 10 minutes. They made a choice and it was a bad one

[That Guy ;-) @usethatguy]

@AmericanAir to bad the door was still open when we got to the gate, they could have let us through

[That Guy ;-) @usethatguy]

@AmericanAir flight 647 gate agents were the rudest possible. This is the reason the airline is failing. #dontflythemever

[That Guy ;-) @usethatguy]

@AmericanAir is the worst customer service ever. Landed and ran to next gate, door wasn't closed gate agents wouldn't allow boarding.

[That Guy ;-) @usethatguy]

@Hertz you got 6 lanes, only 2 open, and 15 people standing around. Poor customer service has no excuses

[That Guy ;-) @usethatguy]

@Hertz the line is over 50 cars deep with only two lanes open at your #PHX airport location. Way to make everyone late due to poor service

[That Guy ;-) @usethatguy]

Hey @Hertz how about having more than two open lanes. Been in line for 45 minutes just trying to leave #PHX

[That Guy ;-) @usethatguy]

Missing the whole first period because @CBBankArena is so mismanaged and understaffed. #ridiculous #badmanagement