Man_Utd 007

[Man_Utd 007 @utd_007]

@GC_Rail @LNER Well maybe, given both of your trains are now unserviceable it shouldn’t be that much of a surprise. Maybe retain some of that dividend money this year and actually service your clearly broken trains. Customers are there to receive a service not fund dividends.

[Man_Utd 007 @utd_007]

@GC_Rail Thanks for the heads up about the 1.5 hour delay on the 15.25 to Thirsk today. Can you confirm this will actually leave or are you going to leave it to the last minute to cancel as per your MO?

[Man_Utd 007 @utd_007]

@GC_Rail @LNER And there it is, a cancellation only 2 hours after the train was meant to leave. Maybe in future consider your customer’s time with the same value as you clearly consider your refund liability. Just be honest and give us info early.

[Man_Utd 007 @utd_007]

@GC_Rail Can you 100% confirm that this service will leave. There are a number of us at the platform and, if not, we might just go and use a reliable provide like @LNER