Utsav Chatterjee

Understanding is happiness. I'm busy in the pursuit.

[Utsav Chatterjee @utsav_c]

@virsanghvi @airindia The positive comments are mostly anecdotal. Statistically it still has a high rate of fatal crashes compared to other airlines. Probably PIA is the only one in the subcontinent to have a worse record. Points to structural negligence of safety concerns, etc.

[Utsav Chatterjee @utsav_c]

@DalrympleWill @DHLExpressIndia Try @FedEx, with whom I had a better experience recently. Smooth online KYC and a seamless UPI payment for import duty if applicable.

[Utsav Chatterjee @utsav_c]

There was no coffee machine, unlike during my previous stay. The bathroom glass door also had gaps that allowed insects inside.

[Utsav Chatterjee @utsav_c]

@ITCHotelsCares My recent stay at ITC Grand Goa was disappointing and far below expectations. The pillows had stains (photo attached). Staff showed no concern when I reported it. In-room dining coffee was served in a visibly stained cup — completely unhygienic.

[Utsav Chatterjee @utsav_c]

@ITCHotels The pillows had visible stains (photo attached), and staff showed little concern when I reported it. The in room dining coffee arrived in a cup with dried spill marks, completely unhygienic for a hotel of this standard.

[Utsav Chatterjee @utsav_c]

@ITCHotels

[Utsav Chatterjee @utsav_c]

Some other issues:

No coffee machine in room.

Bathroom glass door had gaps that let insects in.

Having stayed here last year, the decline in standards is alarming. I had planned to return later this year, but after this experience, I won’t be.

[Utsav Chatterjee @utsav_c]

@Uber_India The driver closed the trip 2.5 hours after dropping us at a location 13 km away. We took a flight our of Kolkata and realized this only after landing in Hyderabad. This is deeply unethical and deeply worrying. I have already wtitten to you about this.Can you plz chck?

[Utsav Chatterjee @utsav_c]

@UpendraMPradhan @VamossssRafa @Manik_M_Jolly @Reuters The locking feature getting disengaged does not mean the switch gets turned off by itself.
When the locking feature works correctly the pilot needs to unlock it (by lifting the switch) before turning it off. This isn't required when the lock is disengaged.

[Utsav Chatterjee @utsav_c]

@AnchorAnandN Other questions are fine, but no one has suggested fuel switches are faulty. They may have been installed with locking system disengaged, which is a minor problem and can't cause crashes by itself.

[Utsav Chatterjee @utsav_c]

@UpendraMPradhan @VamossssRafa @Manik_M_Jolly @Reuters Disengagement of locking features does not mean it will turn off by itself. It just means the pilot will be less likely to inadvertently turn it off.

[Utsav Chatterjee @utsav_c]

@airindia @airindia no you have not. All you have said is choosing seats is meaningless because you will change them as per your wish. I am yet to encounter a more unprofessional booking service for any airline.

[Utsav Chatterjee @utsav_c]

@airindia I booked 4 premium economy seats and specifically chose 8H, 8K, 9H, 9K which was also confirmed in my reservation ticket. However, at the check-in counter these were replaced with four other seats. What is the point of advance seat selection if they will be removed?!

[Utsav Chatterjee @utsav_c]

@airindia I have sent you a DM. Kindly check, thanks.

[Utsav Chatterjee @utsav_c]

@airindia Disappointing service from airindia. No one willing to guarantee that senior citizen with fractured limb will be provided wheelchair assistance to the seat, even if I am willing to pay for the service.

[Utsav Chatterjee @utsav_c]

This is in stark contrast with other international airlines where I have had a much better service multiple times. No wonder @airindia is the last choice for most frequent flyers despite their new aircrafts being decent.

[Utsav Chatterjee @utsav_c]

@BlueDartCares I have already shared my private number. It has been more than one week. Is there no hope of my courier being delivered? Astonishingly poor service. Each time you promise that someone will get in touch and yet it's been more than a week and there is no support.

[Utsav Chatterjee @utsav_c]

@BlueDartCares an important official doc is lying at your centre because I did not specify the correct department in the building where the courier needs to be handed. I have emailed the correct department name now. Can you please look into this? Will specify more details over DM

[Utsav Chatterjee @utsav_c]

@BlueDartCares @BlueDartCares Can someone please put me in touch with anyone who can help here? Is there no one?

Where can I escalate this? Is there no supervisor who can check?

[Utsav Chatterjee @utsav_c]

@BlueDartCares Hello,

Despite providing you with feedback, the letter is still not delivered. It shows as No Such Consignee At The Given Address.

This is an extremely important letter, and you have already delayed it by more than a week.

[Utsav Chatterjee @utsav_c]

@BlueDartCares I am still waiting for someone to get in touch regarding this. I have also replied on DM. Can someone check as this requires urgent resolution. Thanks.