My new favorite word: sonder.
It's the profound awareness that every person you encounter has experienced a lifetime of hopes, fears, loves, and heartaches that you'll never know.
Each moment of sonder is a reminder to appreciate how little we truly grasp about others' lives.
What do Ta-Nehisi Coates, @BreneBrown, and Grace Lee Boggs have to say about hope? Explore our Starting Point, “Hope Is a Muscle,” for their perspectives and others.
https://t.co/0vg78kcJsV
A Lean In Circle is a small group of peers who meet regularly to support each other and learn new skills. It's a place where members can be unapologetically ambitious. @leaninorg@leaninmelbourne
Good reminder for anyone who thinks that product analytics are 'what people do' and more valuable than 'what people say' in qual research.
It is really 'what people do given the current state of our product design' and not 'what they'd do if they could what they wanted'
I’ve become increasingly convinced that being a successful designer is more about strong soft skills than it is strong craft. Don’t underestimate the value of honest, frequent, articulate communication, folks.
Frustration doesn’t always lead to fight or flight. It can be a source of creative fuel.
Don’t discount disgruntled people. When they feel committed and supported, dissatisfaction energizes them to find new solutions to old problems.
#MondayMotivation https://t.co/crMlmKdzdC