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@nuegoindia Ticket number: 10218483
Email me: [email protected]

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@nuegoindia your customer service is worse than state transport corporations. We've been waiting at our pickup point from the last 45mins, the bus isn't seen, your driver is sleeping perhaps - not answering the call and your 1800 number is a shitshow

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@WakefitCo @Ankit_AGarg Super flustered with your change in attitude towards your early adopters. Your org is playing merry-go-round with my request for exchange inspite of providing all the bills, details.

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@Pluxee_india your shoddy business practices continue. You are expecting me to respond to an email that was never sent. What exactly is happening?

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@nuegoindia you should lay equal emphasis on customer experience, your in vehicle staff are extremely unpolished and rude!!! The one on today's bus to vellore from Bengaluru (TN 12 BJ 0855) is the worst.

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@Pluxee_india The shabbiness continues. I'm yet to get my replacement card inspite of your people calling and confirming it 8 days ago. Need a resolution or money back.

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@nuegoindia your conductors need a class on customer experience and decency in communication. Need a refund, share mail id or number that I can reach out to

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@Pluxee_india Fix your support first and don't act like a bank. Your app sucks, doesn't allow users to request for a new card. Sending repeated emails to your cust support lands into a black hole. All this for a "reactivation fee" that is not being explained properly.

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@IndiGo6E And another 2000000.... reasons to NOT fly - late departures, inordinate wait times to get checked-in baggage, zero empathy for customers...

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The only thing happening On Time with @IndiGo6E is asking for feedback, the rest is an absolute shit-show!

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@WeAreDesignX @aaroni @skayan @liliancaylee Had fun participating as a panelist and maybe its time to do a big one on "Cam on/off" 😁 @aaroni @skayan @liliancaylee and Bryanne

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@mikenealis @uxmatters @vcastillo630 @mikenealis I'm Indian and live in India currently.
@pabini Absolutely disgusting - is this really you? time for you to forget @UXMatters and go all out on Indians & Chinese (probably you have a list of more nationalities). It's a good thing to do a purge. Happy healing!

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@HDFC_Bank The #CustomerExperience for Imperia is terrible, had to spend a quarter of my sunday to get a critical issue resolved and it is yet to be closed. Wonder what non-imperia customers undergo. Looks like i need to move my account a bank that really #cares

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@johncutlefish A platform is simply a space/place (physical/virtual) that people visit to access/consume products, services

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@SudKes @Colpetty You seen this? https://t.co/hDMStTY60r

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@waitbutwhy let's apply design thinking

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@SudKes What is "design feeling"?🤓🤓🤓

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@ACTFibernet Get your ACT together first. Sending bills for a service not provided is ridiculous!

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@ACTFibernet You need to get your CX sorted. A request for reconnection has been pending for days, but a prorated bill for that was sent in under 24 hours! Get your ACT together please. You are bound to loose customers with long LTV, you just lost one atleast

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@gerrycircus all the 4 options evolve out of a single point of failure - Failure on Deciding "how" to decide!