Vicky McDonough

[Vicky McDonough @v_mcdonough]

@chrisdefriez @O2 They just emailed to say its been dispatched for delivery tomorrow... so we'll see if they arrive 👀

[Vicky McDonough @v_mcdonough]

@O2 I upgraded more than a month ago while you had promo for galaxy buds pro 2 for £1 after 30 days, I have not received code to claim. I've already done two online chats, who have told me each time that I would receive the code within 24 hrs... Still NOT received. Pls help 🙏

[Vicky McDonough @v_mcdonough]

@chrisdefriez @O2 I finally got my code this morning, placed the order... then @O2 emailed to say its out of stock 🤦🏼‍♀️

[Vicky McDonough @v_mcdonough]

@chrisdefriez @O2 So annoying isn't it. Why do they offer these promotions, when they have no intention of sending out the buds... they just want to get customers tied into a deal and hope they forget about the promo deal!

[Vicky McDonough @v_mcdonough]

@AXS_UK Hi, I'm still waiting to receive my tickets for Elbow at Eventim Apollo on Monday. I received an email from you a few weeks ago with an update that you would likely provide e-tickets instead, but still nothing received.

[Vicky McDonough @v_mcdonough]

@dragonspaghetti @FirstChoiceUK I find that following the @AtlanticaGroup Facebook page is more insightful and forthcoming than information from @FirstChoiceUK

[Vicky McDonough @v_mcdonough]

@SquidgyJim @FirstChoiceUK They have done same for us too! Glad to be going on holiday but would have been nice to be informed. We only found out because we kept calling them as we knew HV in Kos was closed. Are your new flights/hotel showing up on web/app when you log in? Ours still shows Kos at the mo

[Vicky McDonough @v_mcdonough]

@FirstChoiceUK I've received confirmation that our holiday to Kos is going ahead next week, but when I check the hotel website (Atlantica Holiday Village) it says its closed all summer. Why have you confirmed if it's closed? Where will we stay? Getting desperate for answers now!

[Vicky McDonough @v_mcdonough]

@MelanieQuinn1 @TUIUK I've got the same happening to me too! Please can you rectify ASAP...we fly on Wednesday...how am I expected to check in for flights?! @TUIUK @FirstChoiceUK

[Vicky McDonough @v_mcdonough]

@FirstChoiceUK please can you tell me when our 'changed booking' will show when we login?No bookings are showing on website & app still has Kos details. You changed our holiday due to hotel being closed but we have received nothing in writing. We fly 15/07! Yes I've already DM'd.

[Vicky McDonough @v_mcdonough]

@dragonspaghetti No they couldn't confirm when it would be reopening. Looks to me though that Atlantica don't intend to reopen for the summer as it's all crossed out on the booking calendar on their website.

[Vicky McDonough @v_mcdonough]

@missdisney35 We called them, they were surprised when we told them it was closed! They said it was due to open any day. We will call them back in a day or two if they don't contact us and switch hotels I think. Ridiculous that they have confirmed holiday when the hotel isn't even open!

[Vicky McDonough @v_mcdonough]

@FirstChoiceUK @TUIUK when will we have confirmation that our holiday to Kos on 15/07 is going ahead? I'm unsure if Holiday Village is open as there's no option to book for the whole summer...is it staying closed? Would appreciate some news ASAP so that we can amend if necessary.

[Vicky McDonough @v_mcdonough]

@TUIUK I'm due to fly to Kos, 15/07. Still waiting on First Choice to confirm if this is going ahead, but I've noticed on your flight timetable there's no flight to Kos from Gatwick on 15/07 so does this mean my holiday is cancelled? I have 2 kids so would be great to know ASAP!

[Vicky McDonough @v_mcdonough]

@nextofficial wondering why I haven't received a VIP SLOT email or text, despite the sale order you cancelled during the last sale, and promises that I would have guaranteed slot next time. Have DM'd you this morning but no response.

[Vicky McDonough @v_mcdonough]

@FirstChoiceUK we're due to travel to Kos on 15/07, am assuming this will go ahead, but have noticed that flight times have changed quite a bit from when we booked. Flying into/out of Kos in early hours isn't ideal with young kids. Any chance of adding late checkout to booking?

[Vicky McDonough @v_mcdonough]

Lovely to meet @KatiePiper_ yesterday at @TRAD_Scaff #DiversityandInclusion seminar. Such an inspiring talk, really makes you put things into perspective and readdress what is important!

[Vicky McDonough @v_mcdonough]

So annoying when you collect all of @TheSun codes for @WarwickCastle but then can't use them unless I take my son out of school for a day in July/September/October. Won't bother to collect #sunsaver codes again.