๐จ @Flipkart SCAM? โ 2 MONTHS, NO REPLACEMENT, MONEY STUCK!
Bought a Motorola Edge 70 Pro for โน37,459. Camera defective from Day 1. Reported it the next day. 2 months later, still no usable phone. 40+ calls, repeated promises & replacement cancelled twice. Full thread below:๐
๐จ @Flipkart SCAM? โ 2 MONTHS, NO REPLACEMENT, MONEY STUCK!
Bought a Motorola Edge 70 Pro for โน37,459. Camera defective from Day 1. Reported it the next day. 2 months later, still no usable phone. 40+ calls, repeated promises & replacement cancelled twice. Full thread below:๐
@Flipkart The phone now costs โน39,999, so my demand is simple:
โน39,999 refund OR a replacement, along with the compensation @Flipkart had already agreed to but never processed, for the 2-month delay, harassment, wasted working hours and inconvenience.
8/n
@Flipkart I've also escalated the matter through multiple emails and to senior Flipkart/Motorola officials.
Despite repeated assurances, the issue remains unresolved.
Meanwhile, my money has been stuck with Flipkart for nearly 2 months, and I still don't have a usable phone.
7/n
@Flipkart Providing false information on a formal consumer grievance platform is extremely serious and raises concerns of potentially fraudulent conduct.
I have the Day 1 complaint records and supporting evidence to substantiate this. Order ID: OD338042798276246100
6/n
@Flipkart I also raised this through the Consumer Forum/NCH.
Flipkart responded that I had reported the defect after 7 days, despite my complaint being raised on Day 1.
I submitted proof as requested, yet the complaint was closed without resolution.
5/n
@Flipkart The replacement was cancelled twice.
At one point, I was told the replacement couldn't be delivered due to a โserial number mismatchโ, while the delivery executive claimed the serial number wasn't even present on the outer box.
More confusion. More waiting.
4/n
@Flipkart Since then, I've had to narrate the same issue 40+ times to @flipkartsupport.
Every time, I was told:
โYour issue has been escalated. Please wait 24 hours.โ
24 hours became days. Days became weeks. Still no resolution.
3/n
@Flipkart I bought the Motorola Edge 70 Pro from Flipkart on 9 July 2026 during a sale for โน37,459.
The front camera was completely non-functional from Day 1, and I reported it on 10 July, the very next day after delivery.
1/n
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