Aylesbury Vale

We are delivering Super and Ultra Fast Broadband via our fibre network to villages of Aylesbury Vale

[Aylesbury Vale @valebroadband]

@superfastsax Hi Richard. There was an outage earlier due to equipment failure at our backhaul provider. We informed them and normal service was restored

[Aylesbury Vale @valebroadband]

@charlyadtweet Hi Charles. No idea why the email was not able to be delivered. Try emailing it to [email protected]

[Aylesbury Vale @valebroadband]

@RussellRowles [email protected]

[Aylesbury Vale @valebroadband]

@valuesharecouk Hi. Can you please email your question to [email protected]

[Aylesbury Vale @valebroadband]

@charlyadtweet Hi Charles. Please send your question to [email protected]

[Aylesbury Vale @valebroadband]

@superfastsax That’s what we like to see and the test is across wifi

[Richie Green @djrichiegreen]

@valebroadband stunning speed this morning

[Aylesbury Vale @valebroadband]

@robbochaz Hi Charlie. If you are having an issue with your speed please email [email protected]

[Gary Olliffe @garyolliffe]

@valebroadband Looking good ⚡️⚡️

[Aylesbury Vale @valebroadband]

At approximately 5.30am the repair work was complete and services should be working now. If you are still seeing issues, please let us know

[Aylesbury Vale @valebroadband]

The latest update is that the splicing work is continuing. No new ETA has been provided.

[Aylesbury Vale @valebroadband]

@ChefPThomas It's a major fault on their network impacting large parts of the UK - please see here https://t.co/xrGaknEDZm - we're waiting on an update

[Aylesbury Vale @valebroadband]

The latest update from Virgin Media is that their engineers are still working on the fault & they will provide another update in an hour.

[Aylesbury Vale @valebroadband]

@robbochaz Not yet. Last we heard they were building a new pit and installing 2 new joints for a 96 fibre cable & 160 fibre cable. We will follow them

[Aylesbury Vale @valebroadband]

We have now been told they expect to have completed the repair by 8pm. You can see the extent of the problem here - https://t.co/xrGaknEDZm

[Aylesbury Vale @valebroadband]

@DigitallyDisrup @virginmedia They are probably reliant on third parties, just as we are and you don't always get good information through.

[Aylesbury Vale @valebroadband]

@DigitallyDisrup Now advised the repair to their fibre cable should be finished by 8pm. You can see the extent of their issue here - https://t.co/xrGaknEDZm

[Aylesbury Vale @valebroadband]

Our backhaul provider (internet connectivity) is still working on repairing their fibre damage. We have been promised another update by 4pm.

[Aylesbury Vale @valebroadband]

@virginmedia You contacted us. We just updated our customers on what was happening