12 months ago, we kickstarted a new chapter at VanMoof. Our mission? To get our riders moving. And our commitment? To put riders first – in every single decision we make. We revisit the commitments we made, one year on here: https://t.co/xunyGY4d0d
Say hello to the new, updated Garage Tab in the VanMoof App. All seven generations of our bike riders can now enjoy much smoother usability and easy access to all your favourite features. Update is live—have you seen it yet? 👀 Read more on our blog: https://t.co/gQx48eRVed
To hear more detail about our €1000 discount code, listen to our Co-CEO, Eliott Wertheimer on BNR Mobility with Meindert Schut: https://t.co/bHbvi4BKTF.
Did you order a bike from the old VanMoof and not receive it? We hear your frustration. To help get you riding, you can apply for a discount of €1000. Apply at https://t.co/5mIcpR4mCq. Note: all requests subject to approval and conditions.
@harleyf Hi @harleyf, appreciate your love for our bikes! VanMoof has just restarted sales in Europe and will be coming back to North America later this year. We will email you with some more details.
Since taking over VanMoof, we’ve put together lean teams, opened offices in our key cities, restarted the supply chain, and built a network of over 50 repair locations and retailers. Look out for a fresh https://t.co/S4EqIgfTKL, new app features, and our new product lineup too.
We sat down with Thomas Ricker
for an interview, and here’s his verdict.
" 'Impressed,' is the word I keep coming back to after meeting with the new leadership of VanMoof."
Read the full article here:
https://t.co/a6c8ZnfIpb
Just shy of two months ago, we – McLaren Applied (through our e-scooter brand Lavoie) – acquired VanMoof. We’ve begun our journey to make VanMoof fit for the future, and we couldn’t be more excited about what lies ahead.
Read More:
https://t.co/gVPNOkqnFz
Unfortunately, we cannot assist any riders via our Social Media platforms anymore. Please have a look at our Support Page for all information and updates around VanMoof: https://t.co/UpzG3vUvkV. Thank you for your understanding!
Final dates for bike pickups, no appointment needed: Amsterdam East: 16, 17, 18 August 2023, 10AM till 6PM Amsterdam West: 16, 17, 18 August 2023, 10AM till 6PM Rotterdam: 16 August 2023, 10AM till 6PM Utrecht (shop & warehouse): 16, 17, 18, 19 August 2023, 10AM till 6PM
🚨For our riders in the Netherlands🚨 If you’re waiting to pick your bike up from a Service Hub you can now book an appointment via https://t.co/XNdGIsLYhj And for our other markets - keep an eye on your inbox, we'll reach out with instructions as soon as they're available.
@sstranger Hello Stefan,
Did you already try to contact our Live chat on the website? You can also reach us via Twitter or Facebook. If you send us a DM, one of our support heroes will help you in the best way possible. 🚲💛
@BCDvdH Hi Bas,
Één van onze medewerkers heeft jou ondertussen van een antwoord voorzien in onze DM's op Twitter. We helpen je daar graag verder zodat je zo snel mogelijk on the Moof bent. 😀
Our VanMoof app currently has a bug which is not making it possible to book an appointment through the app. You can still book an appointment via your MyVanMoof account🤖
Our teams are working on getting the app back up and running as soon as possible.
@Maarten14232392 Hi Maarten,
Dit staat niet op de planning om in de nabije toekomst toe te voegen. Mocht je hier meer vragen over hebben, beantwoorden we die graag via onze Twitter/Facebook DM's! 🚲💨
@Bullash3 Hi there,
Please reach out to our Live chat on the website. One of our tech heroes can give you the right instructions to make sure you'll be on the Moof as soon as possible! 🚲💛
@071Melle Goedemorgen Melle,
Dank voor je bericht. En wat vervelend dat je error 44 hebt. Voor support-gerelateerde vragen, verzoeken we je om contact op te nemen met ons customer support team. Dit kan via de Live chat op de website of via een Twitter of Facebook DM. Succes! 🚲💛