@flipkartsupport Day-22: Order Cancelled twice, promised supercoins never credited, now a wrongly generated invoice for free product on top. @flipkartsupport all I get here are copy-paste apologies with zero action. 3 weeks in — give me a real resolution or a full refund. Not another canned reply
@Flipkart@FlipkartSupport
I placed a prepaid order OD438298386307156100 on 8 August 2026, with delivery promised for 10 August. That is 15 days of waiting for a product I have already paid for and still undelivered.
Please get my product delivered ASAP!!!
@flipkartsupport@flipkartsupport Day-21: Except for prompt responses here, there is no action nor resolution - keeping the end customer in dark for days and weeks!! Why does it take this long and can I expect to see light at the end of this tunnel ?
@flipkartsupport Day-19: @flipkartsupport Order got cancelled, but they unfairly generated invoice for a free bundled accessory. n on top of that the virtual super coins to price-match didn't happen so far even after multiple follow-ups and escalations!!!
@flipkartsupport Day-17: Flipkart just simply cancelled my order and now asks me to wait for 72-hrs to get their virtual supercoins to price-match and then place a new order. Given the issue on their end to deliver, why can't they place a new order on behalf customer and just deliver the product.
@Flipkart@flipkartsupport Escalated on Twitter on 15Aug; Flipkart social media support team promised a 24-hour resolution that never materialized till date!
Customer care spent days trying to reach the delivery executive, hub POC, and zonal manager—not a single person answered on any call. Epic failure!
@Flipkart@flipkartsupport The exact item is available on Flipkart Minutes in under 8 mins to my door, but a paid order is stalled for 15 days.
You can fulfill a quick-commerce order in minutes, but you can't track or deliver a paid order sitting in your system for 15 days.