Since we're talking airports: I'm Portuguese, and Lisbon's airport immigration is genuinely one of the worst first impressions of any country I know.
Two to four hour queues stretching across the entire terminal. People missing flights. Fights breaking out. Exhausted travelers off long-haul flights standing for hours with no water.
This is what greets every tourist and foreign investor Portugal spends millions trying to attract.
It's a solved problem. For example - Korea lets me in within 30 seconds with a pre-registration and a passport scan, and I'm not even a citizen. Lisbon could copy it tomorrow.
First impressions of a country shouldn't be a three-hour line.
@_josephrosa@cica_pereira Tem gente que fala sobre “a teoria do último encontro”, que é quando duas pessoas já cumpriram sua missão, elas não se encontram mais. É como se tivessem aprendido uma lição e então não tem pq ter reencontro