I’m here to expose companies breaking UK legislations & most importantly expose the disability discrimination my daughter has to endure by these companies!
So my daughters ride access pass is not able to be processed for tomorrow until I speak to customer services…..which isn’t open until Monday!! @CWOA !!! do you have a Time Machine please!! #disabilitydiscrimination
@BSTHydePark@LewisCapaldi you bravely and openly discussed your mental health issues but according to BST unless you have a nimbus card you’re obviously fabricating your disability. BST you are absolutely ridiculous!
@BSTHydePark@LewisCapaldi your disabled fans aren’t able to attend your concert as consultants letters confirming disabilities are not good enough for the ticket line and we need a stupid nimbus card! Failure to make a reasonable adjustment under the equality act 2010 BST!!!
@BSTHydePark please explain why your website states I do not need a nimbus card to purchase accessible tickets but when I got through this morning they refused to sell me tickets even though I offered to email over documents confirming our disabilities!
@AccessCard@nimbusdis I was just wondering why your staff continuously refuse my mum and my daughters application when they are clearly disabled and you have supporting letters from top consultants! Are your staff medically trained then?
@marksandspencer I have sent you a DM, however I was on the phone trying to call them back and was told by one your staff ‘stop calling us, we aren’t helping your daughter’ and then put the phone down. Very professional! Do you train your staff on the Equality Act 2010?
@marksandspencer why is it that whenever I get through and give my daughter’s name they tell me they do not wish to speak to me and put down the phone. You should be ashamed of yourselves!
@marksandspencer I will take this as far as I have to, the way your customer care team have spoken to myself today is disgraceful, we are talking about a young child’s needs @BBC_HaveYourSay have you told your staff to ignore me as it certainly feels that way
@marksandspencer I need someone to urgently contact me in regards to the ongoing disability discrimination my daughter is having to endure by your optical team @DisabGovUK @DisRightsUK
@marksandspencer could I ask why your customer care optical team continue to put the phone down me when I am asking for your complaints department due to disability discrimination
@Thomaseasyh___ As per your request I have sent you my number however they wish to discuss this over WhatsApp messages. This situation is not only serious but also illegal do you not think ringing me would be the best thing to do especially as I have my hands full as it is!
@easyJetholidays@easyJet can you please explain to me why you are trying to charge me £800 for the second time in less than 6 months for special assistance on our holidays. Could I ask why your special assistance staff keep saying it is a privilege to have special assistance!
@wembleystadium@taylorswift13@BBC_HaveYourSay all ambulant disabled sold out. Absolutely disgraceful, I have been trying for 3 days now. You put me on hold for 3 hours just to cut me off!!!!
Was on hold for 3 hours to your access line for them to cut me off. You @wembleystadium are disgraceful!!!!! @BBC_HaveYourSay@taylorswift13 still no tickets for my disabled children 🤬