@CrossCountryUK how can my delay repay be unsuccessful for a trip MAN to WOP last Wed? There were signalling probs at NewStreet meaning the train was over an hour delayed and terminated at NewStreet so didn’t make it to WOP! I’ve appealed once, how do I raise a formal complaint?
@CrossCountryUK can you confirm what is happening with the 17.30 from Birmingham new street to Worcestershire parkway? Looks like it left Nottingham but didn’t make it to Beeston?
@jet2tweets Dorada Palace hotel has been sold to customers as 4 star before the refurb finished but the reviews are appalling now it’s open. What are Jet2 doing about it? Will we be contacted to change our holiday?
@CrossCountryUK I don’t have time to call, I work full time and expect someone to reply to my emails. Please provide an email address to make a formal complaint?
@Claudia17488356@CrossCountryUK I totally agree Claudia. It causing confrontation after a long day at work which I don’t want but it’s Russian roulette picking a seat as I don’t know if it is reserved! @CrossCountryUK can anything be done on this?
@CrossCountryUK every evening on my train from new street to Worcester parkway there are no reservations up yet people have reserved seats. Can you either stop allowing reservations or put the tickets up? It causes chaos and upset passengers who sit down unknowingly
@Tesco my shopping has just been delivered with no less that 8 red plastic bags, 8! I thought we were trying to reduce plastic so why is every meat or fish item packed in extra plastic?
@CrossCountryUK no trains from Worcestershire parkway to Birmingham tomorrow morning. Will a replacement be put as sometimes one comes at 8.28am instead? Don’t know whether to put the alarm on 😃