Victoria Challis

[Victoria Challis @vickychallis]

@TheSpiresSuites Hi are your apartments in Birmingham dog friendly?

[Victoria Challis @vickychallis]

@IOSH_tweets is the blueprint system down? I’ve got an internal server error…..

[Victoria Challis @vickychallis]

@FirstEssex I just want to make sure my daughters bus pass will continue to work for the following month - could you confirm this please

[Victoria Challis @vickychallis]

@FirstEssex I need to give a months notice and cancel my direct debit - how do I notify you of this?

[Victoria Challis @vickychallis]

@TicketmasterCS still no response from my multiple queries yesterday. Leaving for the show (hopefully) shortly. Very poor customer service 😢

[Victoria Challis @vickychallis]

@TicketmasterCS Done!

[Victoria Challis @vickychallis]

@TicketmasterCS please could someone contact me - I haven’t received tickets for an event tomorrow 😬

[Victoria Challis @vickychallis]

@Ticketmaster when can I expect tickets to be delivered for To Kill A Mockingbird to be delivered? We’re going on Tuesday evening (postponed from 2020) and are yet to receive them

[Victoria Challis @vickychallis]

@Hull_Trains I think it’s more than a couple of minutes. I was supposed to be in Doncaster at 11:26, however we’ve just gone past Lincoln! I’ve definitely missed my 11:37 connection to Grimsby…….

[Victoria Challis @vickychallis]

@Hull_Trains I’m on the 9:48 out of kings cross - we’ve been diverted past Grantham. Any idea what time we’re due in Doncaster?

[Victoria Challis @vickychallis]

@bookingcom I have a property booked in Cardiff for 2 nights starting todayobviously no way of getting there today. I contacted the property owners they said to contact you to cancel tonight and get a refund. I can’t find how to partially cancel a booking on the app. Please help!

[Victoria Challis @vickychallis]

@greateranglia Thanks - is it okay to get an earlier train?

[Victoria Challis @vickychallis]

@greateranglia @greateranglia myself and my daughter were supposed to be travelling to Cardiff today on advance single tickets. I’m trying to change them to tomorrow and website is saying they’re not changeable. Please help #StormEunice

[Victoria Challis @vickychallis]

@FirstBusnews I’ve called twice (on hold for more than 40 minutes each time) and raised 2 web forms - no reply……shocking customer service

[Victoria Challis @vickychallis]

@FirstBusnews how do I raise an official customer complaint? Shocking customer service, poor systems, poor communication, 16 year old girl left stranded on side of the road this morning, inconsistent pricing - I could go on……
All this and not a whiff of compensation

[Victoria Challis @vickychallis]

@Fabletics Just sent - wonder how long I’ll have to wait for a reply?

[Victoria Challis @vickychallis]

@Fabletics shocking customer service - phoned and cancelled subscription on Saturday - tried to get me to stay by offering 20% off. Today, £49 taken out of my account after being assured it wouldn’t. I expect this to be refunded tomorrow, if not I’m contacting the FSA