Victor Rivera

[Victor Rivera @victorriveraf]

@Asurion Thanks, but no thanks.

I will email your Executive Leadership Team.

[Victor Rivera @victorriveraf]

@Asurion It’s only a matter of time before a class action lawsuit is filed against your company for your unscrupulous business practices.

[Victor Rivera @victorriveraf]

@FrontierCorp Looking up Charlon McIntosh’s contact information

[Victor Rivera @victorriveraf]

@AskFrontier @FrontierCorp Why is it that every single time I call Frontier, an undertrained, under performing agent screws up my account. I call after I catch the mistake and the next person I talk to screws it up even further. Beyond pissed off at this level of stupidity.

[Victor Rivera @victorriveraf]

@FrontierCorp @N5JFY

[Victor Rivera @victorriveraf]

@FrontierCorp @AskFrontier @AskFrontier
1. Called on 3/25. Noticed the mistake when I received an email confirmation.
2. Called first thing on 3/26 agent said they would cancel the order. I guess the agent was distracted and didn’t do as she advised.

[Victor Rivera @victorriveraf]

@FrontierCorp @AskFrontier @FrontierCorp I’ve responded to you all.

[Victor Rivera @victorriveraf]

@Shopify @tobi Be careful with affiliating yourself with a company that doesn’t acknowledge any customer concerns. They charge you for insurance then don’t let you file a claim. I wonder if that can be considered insurance fraud?

[Victor Rivera @victorriveraf]

@sabacommerce @altfragrances BUYER BEWARE! Package was supposedly delivered on 12/20. Reached out to their support team and have been ignored for over a week now. Guess it’s time to file a chargeback and file a complain with the BBB.

[Victor Rivera @victorriveraf]

@AskFrontier Domingo screwed up my account last time I chatted with him on 9/30 and 10/1 and now Joe is being condescending. Is there someone I can chat with that truly will be able to assist me and likes their job in customer service?! @N5JFY

[Victor Rivera @victorriveraf]

@TMobile @TMobileHelp @MikeSievert @TMobileCFO Why is it necessary for your location on Fowler Avenue in Tampa, FL to provide such poor customer service?! It appears this location and the one at International Plaza both went to the Comcast school of customer service.

[Victor Rivera @victorriveraf]

@N5JFY @AskFrontier @FrontierCorp WHAT THE HELL FRONTIER?!?!?! Hours of not having any service!!! You guys send a technician to the house that didn’t resolve ANYTHING and now the rest of the services don’t work!! Why pay $305 a month for this?!? WHY?!?!?!??

[Victor Rivera @victorriveraf]

@FrontierCorp @AskFrontier I am over this BULL**** service not working!! I am paying $300 a freaking month for this **** not to work!!! I’ve had a technician come out who never followed up as they said they would. I’m paying for packages for channels that do not work!

[Victor Rivera @victorriveraf]

@AskFrontier @AskFrontier I just sent you a PM. Thank you.

[Victor Rivera @victorriveraf]

@FrontierCorp How dare a Frontier Communications “Technician” tell me he’s going to escalate my concern to POTUS and then hang-up on me?! My crappy services are not working..AGAIN!!!!!!

[Victor Rivera @victorriveraf]

@jblet @AmericanAir Agree 100%. Flying isn’t what it used to be. Hope you’re doing well!

[Victor Rivera @victorriveraf]

@AmericanAir So Rose on DFW to LAS 1203 stated you cannot order a double spirit while paying a MCE fare. Is this accurate? She states you guys run out. I’ve been flying AA for decades and have never heard such a thing. What if I would have been willing to pay for it?!

[Victor Rivera @victorriveraf]

Burning of the consequences of Las Vegas. Thank you, candalina for… https://t.co/ouuqWZZdU2

[Victor Rivera @victorriveraf]

@AmericanAir FA on Flight # 1791 has been EXCELLENT to say the least. I wish she would've trained the FA's from my flight from LHR today.