@JioCare@TRAI Unbelievable. A copy-paste "DM us" script, then dead silence. No callback, no technician, 20+ calls in 4 days, and reps hang up the moment I ask a real question. This isn't support, it's a scam to make people give up. TRAI please step in. #JioFail#ConsumerRights
@JioCare@reliancejio Called Jio customer support 20+ times in the last 4 days for my JioAirFiber issue. Every time I'm told "will be resolved in 24 hrs" — then nothing. No technician has ever called back. (1/3)
@JioCare@reliancejio The moment I ask a follow-up question, the executive disconnects the call. Every time. This isn't a mistake — this is how your support is trained to dodge accountability. Complaint ID: SR00003EWYTR (2/3)
@IndiGo6E Once again indigo proved that customers are just money making individuals and never you care about them. Even after so much trouble and inconvenience we faced because of IndiGo there is no one to compensate us.
@IndiGo6E@AAI_Official@RamMNK Our flight from Istanbul was delayed by 13 hours. During this long wait, no proper stay or food was arranged for passengers. We were left with zero clarity or support from your staff. Extremely disappointing service.
Post 2:
After finally reaching Mumbai, our connecting flights were scheduled 7+ hours later, adding up to a total delay of nearly 24 hours. No proper response from IndiGo, no stay, no food, no accountability. We deserve better. #IndiGo#CustomerServiceFail
@airindia It's disappointing that 30 days have passed since I raised my concern on Twitter about my broken baggage, and 40 days since I contacted Air India support. Whenever I reach the Twitter handle, I keep receiving the same response: "We are working on it," with no resolution
@airtelindia really shame for your company and very poor customer support services. It has been 20 days since I raised a request but still no update on the request and also no reply for the DMs
@airindia Once again, disappointed with your customer service. My ₹23k worth Samsonite suitcase was severely damaged during travel, yet my claim was rejected, calling it a "small scratch"—it’s a huge dent! Even the service center confirmed it can't be fixed.
At New Delhi's baggage office, I was just given an email, but no reply till date. I had to call customer support again to initiate a new request. #CustomerServiceFail#AirIndia#DamagedBaggage