@AmericanAir "the agent made an error and did not transfer the ticket correctly. For us to transfer it, you'll need to pay $700 today"..................................................... @Nate_Cohn
@Nate_Cohn transferred a ticket from Turks to Austin. See confirmation. Customer Support only updated reservation not ticket. I was then asked to pay $700 out of pocket for their error and missed my flight. @AmericanAir explain how this isn't a ticket...
@AmericanAir did not transfer my ticket only updated my reservation and then asked me to pay $700 for their ADMITTED error. On the phone, the customer service woman threatened to hang up or charge my credit card. I am appalled. @Nate_Cohn