@Zoomcar_India I want a refund for the cancellation by the host I tried your chat bot which is a headache and no one contacted me via email or replied in the past 4 days..worst customer service. No one called me about cancellation.
Refund is not yet credited
Booking # JPSNI5PGA
@Zoomcar_India I want a refund for the cancellation by the host I tried your chat bot which is a headache and no one contacted me via email or replied in the past 4 days..worst customer service. No one called me about cancellation.
Refund is not yet credited in my account.
Booking # JPSNI5PGA
@DeepikaBhardwaj@BYJUS@DeepikaBhardwaj thank you for sharing the issue however to no avail.. they keep on calling and offering extension. I have no other way then to file a case
@ByjusSupport @SByju58093 @BYJUS@EduMinOfIndia@consaff@dhruv_rathee@mohakmangal We received calls from byjus with an extension of the 3 year course. Not ready to cancel and refund. We have not received any confirmation email of return policy as per the calls. We will file a consumer complaint and 420 fraudulent complaint.
We were called many times last week by sales managers to compensate with 1 year extension of course.however, when we kept on saying to cancel the course they denied and advised it can't be done. No documents were emailed or mailed to us about the return policy.
@SByju58093 @ByjusSupport@BYJUS@EduMinOfIndia We have been cheated by a counselor on fake promises of cancelation of course. He is now not picking up phone calls we sent an email with all the video proofs and phone records. yet no one replied to our emails we will post it on social media about the practices followed by byjus