vivek mehta

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart_Support @JioMart No, my concern is not addressed. Because your telephonic conversation was scripted response, executive just repeated statements from script and didn't answer my question. Not resolved, pathetic service, you are taking customers for granted.

[vivek mehta @vivek7mehta]

@JioMart @JioMart_Support Ordered 3 Pepsi (₹96), received 2 wrong energy drinks. Only ₹32 refunded; ₹64 pending for 20 DAYS. 5 tickets, 6 calls & 4 escalation calls every time the same "refund in 48 hrs” excuse.
How many more days do you need to refund ₹64? Pathetic service.

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart @JioMart_Support @JioMart You reached out on call & repeated same script and same false claim that were delivered were correct, meaning you have now implied that customer is lying. This is serious accusation now. I persuing this case further legally for refund and compensation.

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart @JioMart_Support This is beyond shameless. I’ve PROVIDED PHOTO PROOF of the wrong items, yet you keep copying same FALSE claim. 20 days, 6 tickets, 6 escalation calls to get my money back! Stop insulting customers with scripted lies and REFUND MY MONEY. Pathetic service.

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart_Support @JioMart Again you are making false claim that item was correct. I have attached images proving that it's not. Why are you lying publically and repeating same script? Anyways you can call me anytime, let's see what you have to say now after multiple complaints.

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart @JioMart_Support Are you even reading the complaint? I’ve SHARED PHOTOS proving the delivered items are NOT what I ordered, and yet same false scripted reply. 22 days, 6 tickets, 6 escalation calls and you still refuse to refund. Is this your idea of customer service?

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart_Support @JioMart I have all call recordings and ticket details with me, number of times I had to explain same issue again and again is bizzare. Absolutely pathetic support every time, and here on X as well, this shows you have no problem lying publically. Shame!!!

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart_Support @JioMart Shameless response, pathetic service. This was my order which had 3 Pepsi black zero sugar, you delivered 2 HELL energy drink, does it look same to you? absolutely pathetic customer service.

[vivek mehta @vivek7mehta]

@JioMart_Support @JioMart @JioMart_Support Shameless response. You claim the delivered items match my order? I have PHOTOS and the wrong products are still with me. After 20 days, 6 tickets & 6 escalation calls, ₹64 is still pending. Stop denying documented facts and issue my refund NOW.

[vivek mehta @vivek7mehta]

@flipkartsupport @FlipkartStories @Flipkart @JoshiPralhad @jagograhakjago Where have you clarified this? What is offer and payment handling fees?
Why is this being levied on online payments?
A fee for making a payment to you?
stop these shady dark practices and stop introducing random fees.
@flipkartsupport @jagograhakjago

[vivek mehta @vivek7mehta]

@flipkartsupport @FlipkartStories Scam Alert !!
@Flipkart what the hell is, "offer and payment handling fee". You are already charging a protection promise fee, So in total I'm paying 228 extra?
Stop scamming customers. I've decided not to order this item on Flipkart

[vivek mehta @vivek7mehta]

@flipkartsupport @FlipkartStories @Flipkart @JoshiPralhad Requesting your intervention in stopping these shady practices and charging random fees on e-commerce platforms. @jagograhakjago

[vivek mehta @vivek7mehta]

@flipkartsupport @flipkartsupport @Flipkart @FlipkartStories
No resolution so far, in DM also they just keep repeating their script, no one even reads what concerns customers are facing.