@IFBAppliances regarding my communication on 6/3/24 still no resolution provided. Even after contacting company person Mr Mayank more than 10 times.. he keeps assuring with no action. How long should I wait.
@IFBAppliances 2. washing machine not working since purchase and engineer suggest that the model has issue and replace the machine. IFB team not even answering call when to get solution? Pl contact immediately.
@IFBAppliances 1. Complaint registered ticket no. 1013390447, not resolved even after 15 days. Same complaint was registered in Nov'23 also but was closed without resolve. Pathetic service. Area manger not picking calls.
@IFBAppliances 5. still and this model is not promoted now due to problems, but IFB team continue to sell this machine to customers. Which is pathetic. We believed that IFB is international brand and sell only quality product, this belief is now shattered.
@IFBAppliances 4. IFB engineer has also observed the problem and say that they will replace defective part of machine. It’s unbelievable that IFB can sell such defective machine and later on we came to hear from others that this machine model has the same problem everywhere.
@IFBAppliances 3. that time we were informed that the person in-charge for IFB machine has left job and new person has not arrived to look after IFB sales, but later on the staff informed that they will register complaint but suggested us to contact IFB directly.
@IFBAppliances 2. If we set the machine for 1 hour it runs till 2 hours sometimes and water is not squeezed out of cloths and cloths remain fully wet sometimes. We informed to Reliance digital team they took one month to register our complaint,
@IFBAppliances We purchased the machine in August'23, just after approx. 2 months, its was not functioning properly. It was also making lot of noise which can be heard by the neighbors.
@DRTNPANDEY Dear sir, we regret the incident and sorry for delay in responding. We are fetching the chocolate complaint details and align local person to collect the samples tomorrow. We thank you for patience. Regards Vivek Agarwal from AMUL