Sue Scarfe

Growing old disgracefully ....

[Sue Scarfe @VJSUE]

@TUIUK I have just come off one of your Flights TOM 93 and my case has been opened in transit and stuff stolen. Have sent a complaint and you’ve just sent me your my insurer who won’t do anything without a report from you. Anyone else had this issue?

[Sue Scarfe @VJSUE]

@SoVeryBritish Milton Keynes hands down!

[Sue Scarfe @VJSUE]

@AirCanada please can you answer my previous tweet to you??!

[Sue Scarfe @VJSUE]

@AirCanada hi I am travelling code share Lufthansa LHR - YVR and want to add baggage. Can’t do it on line and no phone number works. How do I do it?

[Sue Scarfe @VJSUE]

@bhx_official your baggage delivery is beyond shocking. Landed an hour ago….. still nothing

[Sue Scarfe @VJSUE]

@ResponseLTD we have had nothing but problems within your system keypad. 1st one beeped all the time, got gold to send it back, waited MONTHS for a new one. Guess what… it also constantly beeps. Sort it out ERA! Not good enough

[Sue Scarfe @VJSUE]

@RenAruba we are staying with you 31st August for a week. How do we book a cabana? Thanks

[Sue Scarfe @VJSUE]

@No1Lounges Could you please resend as I have not had it? Thanks

[Sue Scarfe @VJSUE]

@No1Lounges I need to rebook using a credit. I have contacted you but heard nothing! How do I do this …..

[Sue Scarfe @VJSUE]

@gigaclear your service is beyond awful…. 2 days down. No urgency to fix, no timeframe to fix and no temporary back up. Shocking. And don’t give your stock answer of DM your customer number. We are in the Oxfordshire/Bucks outage. Give a reply here that we can all see.

[Sue Scarfe @VJSUE]

@gigaclear 4 hours down now - come on you can do better than this…… we rely on your service for work, phones and being connected. This is not on

[Sue Scarfe @VJSUE]

@bhx_official whilst the queues are long so don’t be late the organisation at the airport is good. 90 minutes from walking in the door to sitting down in departures.

[Sue Scarfe @VJSUE]

@FirstChoiceUK how the hell do I talk to you? I have a cancelled holiday - I DO NOT WANT A CREDIT VOUCHER.... I want refund per my rights.

[Sue Scarfe @VJSUE]

Please tell me how I contact you about a delivery stuck in your system

[Sue Scarfe @VJSUE]

@AirCanada @staralliance You need to answer your phone!! No good having technology if no one can talk to you

[Sue Scarfe @VJSUE]

Anyone?????

[Sue Scarfe @VJSUE]

@AirCanada Can you help. we are unable to contact customer services. travelling on the 21st Dec on flight 855.need to know how we add an extra bag to our flight. also need clarity on if a boot bag containing ski boots, helmet etc is FOC as indicated by your website/cargo dept

[Sue Scarfe @VJSUE]

@AirCanada we are unable to contact customer services. We fly 21st Dec flight 855. need to know how to add an extra bag/need clarity on if a boot bag containing ski boots, helmet etc is FOC as indicated by you website/cargo dept. Please respond as a matter of urgency- thank you

[Sue Scarfe @VJSUE]

@rosieallen92 Omg 😂

[Sue Scarfe @VJSUE]

@rosieallen92 Started last night 👍🏻