vogabulary

[vogabulary @vogabulary1]

Finally got on the line with someone after 1 hr, who then transferred me. I've now been on hold for 1.5 hrs. I have a loan to pay, but I can't cash a check, and I can't open an account for direct deposit because there's no money in my loan account!

[vogabulary @vogabulary1]

@SchoolsFirstFCU Despite recent messages, your "Live Chat" feature does not exist on mobile or the website. There is also no "call back" option for the 714 number. I have been on hold 40+ min. Made a Twitter account just so I could talk to someone. Messed up!

[vogabulary @vogabulary1]

Just for more info, your mobile app was rotating images of checks 90 degrees (not in line with the camera) and then scaling them to fit the opposite orientation. Then it told me it couldn't cash a check I JUST WROTE because it was already cashed? What???