@PhonePe why have you made a system which is prone to frauds?
I have been receiving payment links from unknown people on phonepe, your systems are incapable to filter these unsolicited activities. There is no customer care email id on your app and your chatbots are useless.
@Flipkart@flipkartsupport
I have been trying to change on flipkart my registered phone no. which has been deactivated but I have found there is no option to do that. Even the cc executives are helpless. Why is this process so troublesome?
@Flipkart@flipkartsupport
I have been trying to change on flipkart my registered phone no. which has been deactivated but I have found there is no option to do that. Even the cc executives are helpless. Why is this process so troublesome?
I don't know why you guys have made this app so user-UNFRIENDLY. It took me 15mins to find out how to go to 'my account'. I believe you have invested in some software testers. You just can't hide the very basic requirement of an app in some unapproachable corner.
@StanChart Shouldn't the IVR mention this after 8pm rather than repeating that the representative will soon talk? In the beginning of the call the wait time was mentioned as 15mins. This is so not customer friendly.
@Flipkart it appears there is a major bug in your app. It's taking forever to reach the payment page and not letting complete the order. It's been happening since a long time.
So after 15 days of wait, order has been cancelled by seller. It's not about trouble faced and wasted time, it's about irresponsible business practices. No value for customers by @Flipkart