Jitendra and Deepu Chand are the technicians and they are not calling back
Last time i had to yell and be on call for 2 hours for get this issue resolved.
If this issue doesn’t get resolved today then i will destroy this stupid 2 smart routers. And report to consumer court.
@ACTFibernet
Last time it took you guys 10 days to resolve a simple wiring issue.
This time again, it’s more than 30 hours.
Your customer care team is being incapable of transferring the call to the escalation team, technician or anyone.
Why is escalation team not on thier desk.
@BookMyForex I don’t need any help now. I am taking my money out because money was not added when needed and now my trip is over. After taking my money out i will try to discard this card.
@BookMyForex Using this card has been a frustrating experience. It typically takes 3–4 days for funds to be loaded, and the mobile app is unreliable—it frequently shows errors, especially when uploading air tickets.
@BookMyForex The phone line is busy most of the time, and even if you manage to get through, you’re simply told to email the technical team instead of getting any real help.
Overall, the service lacks reliability and proper support.
@BookMyForex Eventually, you’re asked to send the same documents via email, after which it still takes another 1–2 days to process the load.
Customer service is extremely poor.
Face it, you have a better shot at getting a blood clot than finding your soulmate. AND that clot will be made just for you, it will make you feel dizzy, speechless, weak in the knees, unable to think clearly, make your heart beat faster. The full package. #FindYourClot