@nicam77@EE Wow a blast from the past, I hope you’re doing well. I usually do an upgrade to the new iPhone every year and return the one I have. But this year they have said I can’t have the 30% leavers discount I’ve had since I stopped working for them.
@EE I thought I would try online again as a manager said he would change my commitment by a week so I could pre order without the upgrade fee. Now it’s still trying to charge me the upgrade fee and is only giving me the option to setup a flex plan.
@EE I have already been in the phone a couple of times. The first call with your hull (clear answer) call centre was fobbed off. The second guy I spoke to was more helpful but said that I can’t have leavers discount so will have to pay full price.
@EE once again trying to pre order an iPhone 18 pro max upgrade is a painful experience. Being told I can’t keep my leavers discount if I go for the full works plan I’m already on.
@coopuk So if it’s owned but is members are we ripping ourselves off with the prices we charge? Just been in and the prices of the 3 for 2 offer were still not worth making a a purchase.
@ee I ordered the iPhone 17 pro max on upgrade yesterday. Can you tell me if it comes with free case and screen protector like when I ordered the 16 pro max last year?