American Airlines MSP - why do you hire customer facing staff that can’t speak English clearly. It’s hard enough when trying to communicate with a different accent, but when you are trying to recover missing baggage, communicating clearly is important. #AmericanAirlines
Sick of it #Qantas buy a QF ticket but can’t use lounge because it’s operated by China Airlines. Sick of it. Why bother paying for lounge access when you can’t use any lounge outside Australia.