WattsInANameSJSU

[WattsInANameSJSU @WattsInANameSJS]

@SydneySJSU @HayleyZamzow13 @DrLarrySJSU You make some great points. And just for the record, I clicked like on your posts after fully reading them and it was not random 😀

[WattsInANameSJSU @WattsInANameSJS]

@dayvidheywould @cindytrang_sjsu Additionally, for a post about the collection or a resource if you link directly to the item you can then compare post views with post interactions/clicks with actual circulation stats. Unless there's a quantifiable number it does feel tough to measure.

[WattsInANameSJSU @WattsInANameSJS]

@dayvidheywould @cindytrang_sjsu I agree, @dayvidheywould. I recently had an adult program at my library where the FB post for the event had 13 shares and a few thousand views - very high for us - but only 6 people showed up! I think it's hard to measure for events unless there's a direct RSVP link with a post.

[WattsInANameSJSU @WattsInANameSJS]

I think public libraries should look at audience size for metrics. As often noted, "lurkers" are a majority of followers, so sometimes interactions don't give a full picture of who is paying attention. Looking at retained followers week after week can be helpful. #INFO246w718

[WattsInANameSJSU @WattsInANameSJS]

@DrLarrySJSU I recently had a patron come in and ask if we could print her check out history from the past couple months. When we told her we didn't retain any of that information she was shocked and didn't understand why even after noting privacy. An opt-in/out option is a great idea!

[WattsInANameSJSU @WattsInANameSJS]

Beyond personal information shared to get a library card, patrons should be assured most other information collected is anonymized. For example, borrowed items lose personal connections upon return but retain number of check outs to better understand the collection. #INFO246w74

[WattsInANameSJSU @WattsInANameSJS]

@DrLarrySJSU I agree @DrLarrySJSU. Social media is just another way that libraries can expand beyond the confines of four walls and especially reach those who exclusively us digital library services. It's a great way to still make those patrons feel part of a community!

[WattsInANameSJSU @WattsInANameSJS]

@tgmlis @thememeinglib Thanks for the recommendation, @tgmlis!

[WattsInANameSJSU @WattsInANameSJS]

@abovetheshelf I agree, Angela! I've been to Portsmouth once to walk around and have dinner with a friend, and it was such a beautiful little coastal city!

[WattsInANameSJSU @WattsInANameSJS]

@SydneySJSU Hi @SydneySJSU, nice to see a familiar face! That is a very fun fact. And I agree, @rebeccasjsu, that movie never gets old!