Hey
@discord_support
a hacker changed my email and then immediately disabled my account to lock me out. Support denied my ticket #65299643 due to this loop, even though I'm writing from the original creation email. Please help me get a manual human review before it's too late!
Hey @discord_support a hacker changed my email and then immediately disabled my account to lock me out. Support denied my ticket #65299643 due to this loop, even though I'm writing from the original creation email. Please help me get a manual human review before it's too late!
Support from has not been helpful. My account (owning an 80k+ member server & verified bots) was hacked via malware and the email was changed. Can a human please check Ticket ID: #65299643? I can provide full billing info.
@discord_support@discord
@discord@discord_support Here is the proof that the attacker completely changed my email. When I try to log in, it says "Email does not exist." This is a severe data breach for an account that owns an 80k+ member server. Please look into Ticket ID: #65299643 @discord_support
Support from @discord has not been helpful. My account (owning an 80k+ member server & verified bots) was hacked via malware and the email was changed. Can a human please check Ticket ID: #65299643? I can provide full billing info. @discord_support
Support from @discord has not been helpful. My account (owning an 80k+ member server & verified bots) was hacked via malware and the email was changed. Can a human please check Ticket ID: #65299643? I can provide full billing info. @discord_support
@discord@discord_support I just updated the ticket (#65299643) with my original Nitro billing receipt and transaction history to fully prove ownership. The hacker is actively using the account right now. I need this escalated to a supervisor or the Account Security team immediately. @discord_support
@discord_support@SpechanEnjoyers Hey @Discord_Support, my account was compromised via malware/infostealer. The ticket is already escalated by an agent named Nelly, but there has been no update for a month. The attacker is actively damaging the account. Can a human please check Ticket ID: #65299643? Thank you.
@discord_support Hey @Discord_Support, my account was compromised via malware/infostealer. The ticket is already escalated by an agent named Nelly, but there has been no update for a month. The attacker is actively damaging the account. Can a human please check Ticket ID: #65299643? Thank you.
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