Rhys Bartley

When you work in IT, every day is Groundhog Day

[Rhys Bartley @welshname]

@BurgerKing you alright?

Music in the Ashton Moss store blasting N words and swearing at 7:37PM on a Tuesday.

Drive thru down and store filled with kids.

[Rhys Bartley @welshname]

@bondgate_it @GammaSvcSupport I've been told that they even have issues with their internal systems due to the problem.

[Rhys Bartley @welshname]

@pizzahutdeliver anyone there?

[Rhys Bartley @welshname]

@pizzahutdeliver 1 hour and 15 minutes since ordering and no pizza here. Rang the store 4 times with no answer. Just rings out after a couple of minutes.

Order number 6434416862

Should have got @Dominos_UK

[Rhys Bartley @welshname]

And now hairs in both pizzas.

You're on a roll tonight. Fancy replying?

[Rhys Bartley @welshname]

Oh and the other pizza is the wrong crust with the manky powder garlic on it. How incompetent can one store be?

[Rhys Bartley @welshname]

@SmallPlanetAir Any chance you're going to pay me my compensation from 2016? Your latest count of 20 weeks is up from when you acknowledged my confirmation 2 months late and your customer care line doesn't work

[Rhys Bartley @welshname]

@pizzahutuk 20 minutes later than your max estimate so far and no one at the Denton store is answering the phone. Don't get this with @Dominos_UK

[Rhys Bartley @welshname]

What on earth is this email. Looks like you forgot to remove the placeholder text. Wouldn't have been too bad if it was lorem ipsum but you've just mashed the keyboard😂 @androidcentral

[Rhys Bartley @welshname]

@UKFast @PAnnoyed @MrPeterKnight @OnBuy @Lawrence_Jones Finally. There is a mention on the update page that confirms 6&7 also suffered power issues. Finally something we can pass to our board of directors from yourselves.

[Rhys Bartley @welshname]

@UKFast @PAnnoyed @MrPeterKnight @OnBuy @Lawrence_Jones We are online but they aren't mentioned in the full statement either...

[Rhys Bartley @welshname]

@UKFast @PAnnoyed @MrPeterKnight @OnBuy @Lawrence_Jones The status page that displays that as a business, people only paying for your Co location services aren't valued as there's nothing mentioning the two other DC's on that site. Just because they are the same physical location doesn't mean they are under the same power.

[Rhys Bartley @welshname]

@UKFast @kt_white The incident report online again assumes that people know 6&7 are on the same site as 5. Our board isn't happy with this and would like to be able to show our clients CORRECT information.

[Rhys Bartley @welshname]

@Printerbase @UKFast If you have the ability I would suggest going to the datacentre yourselves. The staff there are helpful and if you speak to them they'll be more than happy to help you. I was down there this morning as we have CoLo equipment there.

[Rhys Bartley @welshname]

@UKFast We're 5 hours in and granted we're one of the lucky ones online (after going to the DC ourselves), we have no support ticket update and according to your status page MANOC 6&7 don't exist or weren't affected. #datacentregate

[Rhys Bartley @welshname]

@Bigskip66 @UKFast @SDLTom So if they have 1 generator, actually 2 generators failed...apparently.

[Rhys Bartley @welshname]

@MrMattNaughton @UKFast @Lights4fun Disgusting that you're playing for DR and you're DR solution isn't covering it. Their DC's at MANOC3&4 are all fine, maybe all DR should be hosted between the two sites rather than having all a customers eggs in 1 basket.

[Rhys Bartley @welshname]

@UKFast @nikdoof The status page has updated and AGAIN no mention of MANOC6 & 7 going down. We need something to pass to our board. At the minute it's all just hearsay from us. This is easy for someone to change so please can this be sorted?