WM

philanthropy, helping children, cooking, travel🍷☕️🌎 - these are my passions!

[WM @wendiemanion]

@MCO Hanging out on the @SouthwestAir @Fly_Nashville just waiting to take off! 2+ hours and counting!

[WM @wendiemanion]

@Ryan_Cheevers @SouthwestAir @SouthwestAir_24 @AssistTm75502 Similar situation with @SpiritAirlines and I have to hang up in 15 for an actual work call. It’s so unacceptable and their only answer is to “contact us directly” with no real way to connect.

[WM @wendiemanion]

@SpiritAirlines Current hold position! Pretty sure the overall strategy is hoping customers just give up!

[WM @wendiemanion]

@SpiritAirlines I’ve waited a month for a credit, called 3 times and sat on hold an hour 3/7 Angel escalated &told me a credit would be issued in 25/48 hours still nothing!! Y’all planning to pay interest on my AMEX for the delay?

[WM @wendiemanion]

@SpiritAirlines This is from March 7th and I have screenshots of the multiple times I tried to reach via text!

[WM @wendiemanion]

@SpiritAirlines What’s a good email because you don’t list any option for that online only chat (which you never reply to) or call which means I sit on hold for an hour+

[WM @wendiemanion]

@SpiritAirlines I’ve tried that multiple times and your system tells me it’s a long wait and nobody ever comes on!

[WM @wendiemanion]

@SpiritAirlines I’ve been waiting 30 days for a credit after multiple calls & sitting on hold on 3/7 Angel told me a credit would be issued in 48 hours & a week later nothing! Y’all paying interest on my cc? This is ridiculous & every call results in hour+ wait times!

[WM @wendiemanion]

@GavinNewsom You’ve allowed CA to come to this. This is inauthentic and typical of your leadership

[WM @wendiemanion]

Second time in a month @JFKairport has had severe delays due to their incompetence. @Delta been sitting on a flight for 3 hours “waiting to depart”. Flight attendants won’t even hand out snacks. Compensation for every single passenger should be offered! Do better!

[WM @wendiemanion]

@AmericanAir flight 1103 DFW stuck at gate people missing connections due to incompetence. Get us off the plane!!!

[WM @wendiemanion]

@GavinNewsom @JoeBiden Let’s all hope @GavinNewsom isn’t the nominee. He’s ruined CA and will destroy this country further.

[WM @wendiemanion]

@NashSevereWx @NWSNashville Crazy winds and beautiful lightning and lots of water coming down in Williamson County area!

[WM @wendiemanion]

@BNAAirport @JohnCooper4Nash what is being done to alleviate the traffic bottleneck for drop off/pick up! Over an hour to get into airport tonight.

[WM @wendiemanion]

@BNAAirport what is the plan to alleviate the bottleneck of traffic in/out of BNA for drop off & pick up? It’s 45min to get off freeway

[WM @wendiemanion]

@bennyjohnson None of them wanted an explanation when it was Trump! That whole show is a joke

[WM @wendiemanion]

@SouthwestAir How can I submit request to be reimbursed for flight I had to book on a different carrier?

[WM @wendiemanion]

Shout out to @nationalcares IAH for excellent customer service! Proactive on communication being out of cars, friendly service, cold water & organized. Way to go team!!!

[WM @wendiemanion]

@AmericanAir cancelled all flights out of DFW and offered no help with a place to sleep tonight. Thanks for $400 in extra cost taking my points & giving me crappy seat on rebook

[WM @wendiemanion]

@CBSLA please provide the link to the Amazon wish list for Mission High School not on your site like the story says it will be