@JetBlue Your company is pathetic. If I and my family - there were 6 of us who were supposed to be on flight 0264 Sunday August 2nd - had waited on you we'd still be in Seattle. All I want now is a full flight refund and all meal and hotel expenses refunded.
Our @JetBlue flight is about to be delayed for a 5th time. Plane can't be fixed. No correct information has been given to us the entire time. Some in our party apparently made it back to JFK from Seattle without a plane! ๐ฆ PS: They're still sitting next to me in Seattle.
At @SeaTacAirport waiting on a 4x and 1 day delayed @JetBlue flight to @JFKairport. Totally inaccurate info being sent to passengers or no information. Limited or no staff to answer questions. Took 7 hours to get a return call from them and it came in at 5:30 a.m. NEVER AGAIN.
@Inquirydesk1_ You guys do not respond back. I tried several times, following your instructions, to have you assist me and you never got backed to me. I even gave you my direct email and you STILL have not responded. Terrible cusomer service and terrible website! Never again will I flyon @SAS
@SAS_ManagerDsk@_DM__SAScs@Inquirydesk1_@SAS lies when they say they will reach out to you. I did everything they asked to communicate with me and got NOTHING. From the comments I've read, that is how they always treat customers, and worse. Do not fly with them.
@SAS I booked flights to Europe. This was the first time flying with you AND IT WILL BE MY LAST! Tried to buy specific seats, website wouldn't let me. Called, on hold 25 minutes and call got dropped. 2nd call, person couldn't help me and he barely spoke English. NEVER AGAIN!