@virginmedia It just gives me the option of booking an engineer for two weeks’ time. This has been going on for too long. The service support is not good enough
@virginmedia why is my broadband SO BAD? I pay for 350MBps and i get 0.42 MBps one minute, 226 MBps the next, then 0.15MBps after that? Been going on work weeks. Complaints take an age to process, engineers not available for weeks. What am I paying you for? #wasteofmoney
@EnglandGolf Hi there. Just signed up to igolf and trying to put a card in towards getting a handicap. Club saying it can only be done if I play with someone with a handicap already and they won’t sign off on the card even if my playing partner signs off on it. Is that right?
@British_Airways@HeathrowAirport Been waiting for luggage for an hour at T5 since landing from Turin. What is going on? Had baggage arrive more quickly in ramshackle airports in the middle of nowhere where it’s delivered by hand! #howslowcanyougo?
@premierinn@TravelodgeUK @ibishotelsuk @HolidayInn Do you do day rooms at any of your hotels near Manchester airport or near Crewe or Stoke. If so, how do you book them as not an option online. We would also need a cot for our infant son. Would one be available?
@TUIUK We booked a holiday with our 4-month old son as we’d heard Tui was child-friendly. Unbelievably it now turns out you do not provide car seats AND he is expected to sit on our laps for the transfer which is both illegal and unsafe. #poorcustomerservice
@TUIUK (2/2) and transport to the resort is included inclduing for our infant son. This was not communicated to us at the time of booking and this is an absolutely shocking level of service. Please would you spply details of your complaints team. @ABTAtravel please note the above
@TUIUK Thank you but this is not what your FAQ replies and your customer service team have said. Please would you specifically confirm that we will be provided with a seat for our baby on the transfer. I can provide our booking reference separately if needed.