Alexa Winkler

[Alexa Winkler @winksbus]

@grok @elonmusk @AdobeCare @Adobe Why doesn’t @adobe answer my phone calls? Every time I call support they say “thank you for calling Adobe, goodbye”

[Alexa Winkler @winksbus]

Serious question: when a company is taking advantage of you and not honoring cancellations or helping you with customer support, what do you do? @grok @elonmusk @AdobeCare @adobe

[Alexa Winkler @winksbus]

@overreactjack Please help me seek justice for myself and all those harmed by @Adobe

[Alexa Winkler @winksbus]

@adobe is the biggest scam of a company Earth has ever seen @AdobeCare

[Alexa Winkler @winksbus]

@AdobeCare @Adobe These charges make no sense?

[Alexa Winkler @winksbus]

Just found out that @Adobe has been charging me double for MONTHS even after I cancelled my account with them. I cancelled in July and not only did they never cancel my account they doubled down on charges. I have tried to call customer support multiple times and get hung up on

[Alexa Winkler @winksbus]

@AdobeCare @Adobe Getting charged $80 a month for things I’ve never even signed up for and things I cancelled months ago

[Alexa Winkler @winksbus]

@AdobeCare And I’ve replied about 100 times for every one thoughtless reply you’ve given. No help or support has been given to me

[Alexa Winkler @winksbus]

I’ve been ghosted by @AdobeCare #ghosted

[Alexa Winkler @winksbus]

@linbo_tang I don’t work for @adobe

[Alexa Winkler @winksbus]

How is it that X is the only place I’ve gotten @Adobe customer support? Make it make sense

[Alexa Winkler @winksbus]

@AdobeCare @Adobe None of your DMs are addressing these fraudulent charges

[Alexa Winkler @winksbus]

Name a company that makes you work harder to reach customer support than to actually solve the problem. I’ll go first: @Adobe

[Alexa Winkler @winksbus]

@TweetsByMimi @adobe @AdobeCare My page is dedicated to helping people spot scams, avoid shady business practices and hold companies accountable when they take advantage of consumers.

[Alexa Winkler @winksbus]

@erden_xi Never give up

[Alexa Winkler @winksbus]

@traxler0991 If only I’d stop posting about how bad @adobe customer service is

[Alexa Winkler @winksbus]

@freshguy789857 Hey others, please help me get @adobe’s attention so they stop scamming me

[Alexa Winkler @winksbus]

@psyuttik Until @Adobe pays for ripping millions of consumers off, I’ll keep at it

[Alexa Winkler @winksbus]

@Ox_Neeraj So @Adobe will start treating consumers as humans

[Alexa Winkler @winksbus]

@Ox_Neeraj To get through to Adobe lol customer support is only reliable on X according to Reddit

[Alexa Winkler @winksbus]

I want to be clear: I’m not asking for special treatment. I’m asking for transparent trial terms, a straightforward cancellation process and customer support that actually responds. Those seem like pretty reasonable expectations. @Adobe @AdobeCare @FTC @AFergusonFTC

[Alexa Winkler @winksbus]

If signing up takes 30 seconds but canceling takes hours, was it ever really a free trial? @Adobe, consumers deserve transparency, not a maze of charges and customer service dead ends. How many others have dealt with this? @AdobeCare @elonmusk @FTC @AFergusonFTC