WIRIS Support team

[WIRIS Support team @wiris_support]

@mnods Hi Mike! Please send us an email at [email protected] so our team can assist you. Make sure to provide your Moodle's URL and screenshots of the issue!

[WIRIS Support team @wiris_support]

@alberto_narcizo desafortunadamente, MathType no permite guardar las ecuaciones directamente en PDF, necesitarás un segundo programa como Microsoft Word para hacerlo.

[WIRIS Support team @wiris_support]

@jfpochon Hello! Thank you for reaching out. Our Support Team already has your emails. They will get back to you via that channel as soon as they can. Have a nice day!

[WIRIS Support team @wiris_support]

@onio72 ¡Hola Antonio! Por favor, ¿nos podrías mandar un email con una captura de el mensaje que te aparece a [email protected]? ¡Muchas gracias!

[WIRIS Support team @wiris_support]

@MathType @tm65 that's great to know!

No, unfortunately, we don't have an API for the TTS feature.

Have a great day!

[WIRIS Support team @wiris_support]

@MathType @tm65 Hi James! Our text-to-speech tool is MathPlayer. Here you can find all the information about it: https://t.co/r3HDsuvs1A Please, if you need further assistance with the tool, send us an email to [email protected]. Have a great day!

[WIRIS Support team @wiris_support]

@Andrey72598635 Hi Andrey! We're sorry to read that you are having trouble using MathType. Please, send us an email at [email protected] with descriptive screenshots and information about your system so we can assist you.

[WIRIS Support team @wiris_support]

@marcgjg sorry. Yes, this only applies to Word. Unfortunately, it is not possible to make this global change to a PowerPoint document.

[WIRIS Support team @wiris_support]

@marcgjg This guide shows you how to change all the formulas of a document: https://t.co/hbttUZB2A3

Please let us know if this works for you. Kind regards.

[WIRIS Support team @wiris_support]

@makkamatician If you need more information or workarounds, please write to [email protected]

[WIRIS Support team @wiris_support]

@makkamatician Hello @makkamatician
For the image we see you use MathType for Desktop apps. Because of the way we generate templates for expressions with arrowheads, there are only two styles of arrows you can use on these expressions, MT Extra and Euclid Extra, examples below.

[WIRIS Support team @wiris_support]

@richtera let us know the issue you are currently suffering. Could you send that answer altogether with some screenshots on the issue to our support mail, [email protected]?

[WIRIS Support team @wiris_support]

@Selcuk_MART Hello!! We have received your email through [email protected]. We will provide you with assistance via email.

[WIRIS Support team @wiris_support]

@mdryja We have been working around the clock for months on an interim MathType version for Catalina, given the nature of the development that needs to be done, we regret that we cannot commit to a specific release date yet. We expect to have it released in the upcoming months.

[WIRIS Support team @wiris_support]

@mdryja Hello miked,

Thank you for contacting us. We sincerely apologize for the inconvenience.

Unfortunately, the new macOS version (Catalina) has removed several components which MathType 7.x and previous versions depend on. Therefore, if you update your operating system ...

[WIRIS Support team @wiris_support]

@cyg420 @MathType Hello, this looks like a common issue and there might be a quick fix. Since we can't DM you I have to ask you to email us at [email protected], I'd be awesome if you could link your tweet so we recognize you. Thank you for your patience

[WIRIS Support team @wiris_support]

@trever_daniels It looks like it's on the Blackboard installation server end, however, please contact your Blackboard IT team just in case.

[WIRIS Support team @wiris_support]

@trever_daniels @Blackboard has its own @MathType integration where they host the plugin and the services. The error you describe usually happens when the URL for the services is not well configured in Blackboard's administration. You should contact your Blackboard IT team.

[WIRIS Support team @wiris_support]

@florisswaan Answered by email yesterday, but to close this on Twitter, it's a known issue we hope to address with a future version. https://t.co/K8msJ8xGGQ

[WIRIS Support team @wiris_support]

@AlexVALLETTE MathType equations made on Word documents are not yet editable on Google Docs. It's in our plans to have this feature soon.
For more information on how to work with the Add-on, visit https://t.co/2XP0PqmRBr.
If there's any question please write to [email protected]