@EveryoneActive hi I have emailed twice now and tried many times to cancel/freeze my membership but still it hasn’t happened and I got charged £40 the other day when my membership should have been frozen. Please can you freeze my membership and refund me for the last £40 payment
@SydneyAirport is it possible to go to a Sydney airport lounge on arrival after a flight from Singapore? I don’t have another flight but have many hours before I can check in to accommodation
@prioritypasscom is it possible to go to a Sydney airport lounge on arrival after a flight from Singapore? I don’t have another flight but have many hours before I can check in to accommodation
@RandoxOfficial I have emailed 4 times to get a refund for PCR tests that I cancelled but I have still received no reply. This is unacceptable. It feels like we are being purposefully put on diversions because on the phone we were told that the best way to reach you is by email
@LondonMarathon I am trying to apply for a food for your age place for next year but there doesn’t seem to be an application page on the website. Can you help me find it?
@SouthendAirport 1) Is there motorcycle parking at the airport? Do you have to book this in advance? Is it free?
2) are there lockers / storage at the airport? How much does it cost? If possible, what are the dimensions of the storage locker?
@ItsuOfficial really disappointed in my experience with Itsu today. I traveled specifically to the Victoria station to get the half price at 6:30pm because the website said closing time was 7pm. It turns out the website was wrong so I traveled all that way for nothing
@ejhevent Hi I am getting in touch because I haven’t received an update on the status of my refund for my holiday that has cancelled. I was told that I would get a refund within 12 days
@GetKahoot please help me. On the billing page it said Kahoot has a monthly fee and you cancel any time but I have been charged for a year. I really really can’t afford this. Please help me. I’ve cancelled my subscription and need a refund for the 11months I haven’t used
@mealpal I am so disappointed. You say you get lunch for less. But what you don’t say is that the restaurants just give you less lunch with far smaller portions. On top of that they pre-make meals hours before so it’s all soggy
@mealpal I got mealpal for 3 months and have just seen it has rolled over and I’ve been charged for 2 extra months at a higher rate. I haven’t used mealpal, I unsubscribed and never agreed to pay for more months. I am shocked and want a refund for the extra months I haven’t used
@ABUS_Locks I bought one of your expensive fold locks and i am so disappointed. I have had it for 6 months max and the key broke into the lock. Now it is stuck at work and I can’t use my bike. This is ridiculous when the lock is so expensive
@British_Airways@British_Airways Is ski gear an essential item as we are on a ski holiday in Meribel and struggling to enjoy it without our gear. We arrived on Saturday and it’s now Monday and still we are missing 4 bags with no update from world tracer ‘tracingcontinues’ (we only came from LHR)
@Foldylock my key broke in my Foldylock that I bought only 6 months ago. Now I can’t use my bike and I’ll have to get a new lock. Not acceptable for a premium product