Wren - Kitchen Disasters

Have you had problems with Wren Kitchens? From bad customer service to installation issues, thousands are mistreated by Wren, we retweet them #ConsumerRights

[Wren - Kitchen Disasters @wrenkitchenfail]

Did you know that when Wren ignore you or fail to rectify your complaint, you can refer to the Furniture & Home Improvement Ombudsman for independent intervention and consumer support @OmbudsmanTweets https://t.co/PGnslVLCKX #ConsumerRights #AvoidWren

[Paula M @Paula_m_g_m]

@WrenKitchens So far we have spent 9hrs 32 mins on the phone, 7 replacement parts, missing microwave/oven, paid own plumber to tell me tap supplied does not meet our pressure requirements Beyond a joke

[Daniel Rose @danmart38]

@WrenKitchens Delivery this morning had items missing. No delivery made yesterday despite text confirmations. Where are my missing items? Why can you not get anything right? And you are being paid to be so poor with what you advertise.

[Cloudy @patzipaloosa1]

@WrenKitchens @wrenkitchenfail @BBCWatchdog
Blocked again. Obviously hit a sore point.

[1010 @vibesandting]

@paulnag81703174 @WrenKitchens @wrenkitchenfail @WrenDisasters @cwcm_20 We’ve had problems lots of missing parts, damaged parts. It takes at least 55mins just to get through to customer service. They’re very fast to delete negative comments on their Instagram from customers- they should use that same emphasis in answering their phones! Never again!!

[1010 @vibesandting]

@WrenKitchens Add to the kitchen that your customers can’t complete because of your incompetence as a terrible company??? Concentrate on dealing with your unhappy customers that are dealing with missing and damaged parts!!!🙄

[ohsodelicious @CakesByAsha]

@WrenKitchens on hold for over 45mins! Please can someone from customer service please get in touch!

[Karen Johnston @KarenJohns86]

@WrenKitchens does anyone answer your phones at customer services? been waiting for 1 hour!

[Subi Subi @subisubi]

@CakesByAsha @WrenKitchens Good luck! They are absolutely rubbish at answering the phone

[Sophie Davies @SDPhysioBristol]

@WrenKitchens terrible customer service from your Bristol store on sorting missing parts of an order. Such a shame that no one seems to care or help. Up until now I would of recommended you but not now, will be warning people off

[Bakari @bakaribroomfunk]

@WrenKitchens work with you from start to finish? You should change your bio to waste your time, rip you off & then don’t do anything about it. Worst service I’ve ever had. Happy to leave 7 year old child with food for >10 days

[Bakari @bakaribroomfunk]

⁦@WrenKitchens⁩ clearly haven’t changed much

[TRL1808 @TeePee1808]

@WrenKitchens why have I got to spend my whole working day in a queue to then get disconnected. I’m now 19th in the queue again because you have given me a faulty kitchen that you now need to replace .. @BBCWatchdog @ConsumerRights

[Ollie Fulleylove @Yesimthatbored]

@WrenKitchens absolutely disgusting behaviour from your Hr department this afternoon threatening to take my final pay from me due to equipment which was stolen from me! Sort the toxicity out :(

[dchantry @dchantry]

@WrenKitchens I recently purchased an Infinity Line kitchen from you costing £17,500. Of this £2,500 were on Neff appliances that aren't compatible with each other (N50/N90 mix) because you cant supply. Your customer service is amongst the worst I've ever come across.

[john mchugh @johnmch56406825]

@WrenKitchens are you really that incompetent that you send the wrong unit for the 3rd time?! That right 3 times!!!

[Lord Kevin of Torrisholme @kev_heron]

@WrenKitchens your customer service is an absolute disgrace 🤡🤡🤡

[Stacey Evans @staceyevans3]

@WrenKitchens I am appalled at the service from wren. I would avoid at all costs and I certainly would never ever recommend them in the future. They are on your case until you agree the contract. Once they have the money they don’t care about the service they provide! Do not buy!