Nick Wright

Works in communications, but man of the world. GSOH. Fan of common sense

[Nick Wright @wrightnick1]

Apparently they’ve “secured limited quantities” - what does that mean? They make the bloody things #corporateguff #maryearps Mary Earps: Nike will sell 'limited quantities' of England World Cup goalkeeper shirts https://t.co/c9eKBkW7B4

[Nick Wright @wrightnick1]

Couldn’t agree more #employeeengagement #internalcommunication https://t.co/N80TEVCUaT

[Nick Wright @wrightnick1]

Will add to the growing list of redundancy euphemisms: “We have made the difficult business decision to separate approximately 3,000 US employees,” an EY spokesman said #corporategobbledygook

[Private Eye Magazine @PrivateEyeNews]

Being “invited” by HMRC to come clean about under-reported profits, and stumping up a surprise $4m bill under the new Google law - just two things that don’t stand in the way of the Conservatives taking your donations and making you party treasurer! Full story in new Eye today.

[Nick Wright @wrightnick1]

Number five spot on and highlights customer unfriendly trend: The seven types of email you should never, ever send (£) https://t.co/hC6vsjm1yx

[Guy Corbet @GuyCorbet]

There is more truth in this than anyone would care to admit. Thanks ⁦@marketoonist⁩

[Nick Wright @wrightnick1]

Love this from Mark Ritson's latest Marketing Week piece. Ritz-Carlton provide timeless advice on customer service from back in the day... https://t.co/hAAZuocXYu

[Nick Wright @wrightnick1]

Wise words

[Guy Corbet @GuyCorbet]

There are six steps to saying sorry. Apologies should be judged against them:
1. expression of regret
2. explanation of what went wrong
3. acknowledgment of responsibility
4. declaration of repentance
5. offer of repair
6. request for forgiveness

[Sweet Comms @SweetCommsLtd]

Interesting, in current circumstances - The hybrid working gap: The young, broke and single prefer the office - CityAM : CityAM https://t.co/rUPSuxGu7Y via @CityAM

[Nick Wright @wrightnick1]

@GuyCorbet @stuartmlambert @psigrist No Comic Sans? https://t.co/gQgVvCcGvN?

[Guy Corbet @GuyCorbet]

Company cultures are running on fumes? should we return to the office? Will the hype of hybrid working run out of steam? https://t.co/2LVl590aXb

[Apology Clause @ApologyClause]

Could a clearer apology have helped KPMG's Bill Michael endure the storm? https://t.co/CbQEzxOn12

[Nick Wright @wrightnick1]

@GuyCorbet @psigrist @stuartmlambert I'm amazed somewhat got a book out of the subject. Anyway, shouldn't it be "Not well made; where do you stand?"

[Nick Wright @wrightnick1]

That's better: Age-positive image library launched to tackle negative stereotypes of later life https://t.co/cjrfviGG3M

[Nick Wright @wrightnick1]

The Sweet Spot for Comms: Predictions become possibilities https://t.co/zhTgIcq6Ds

[Nick Wright @wrightnick1]

A timely article from @GuyCorbet An easy answer to the late payment crisis https://t.co/bgRM4wd9P8 via @weare1440

[Nick Wright @wrightnick1]

Encouraging news, thanks to @JHowellUK

[Apology Clause @ApologyClause]

Great to see @JHowellUK pushing for an Apology Act. It will make a huge difference to people who have suffered and to business, and it won't cost HMT a penny. Support the #ApologyClause (https://t.co/kyhJ1CLZG6)

[Nick Wright @wrightnick1]

She gave another non-apology back in April. Maybe three strikes and you're out? #ApologyClause https://t.co/E4iw6LFbJS

[Sam Coates Sky @SamCoatesSky]

Priti Patel, speaks:

[Nick Wright @wrightnick1]

Have they no shame? https://t.co/r5ZPOniXz9

[Apology Clause @ApologyClause]

Join @wrightnick1 for tomorrow's 6.00pm webinar on why "sorry needn't be the hardest word"... https://t.co/Sk84v7TMQg