Bill Walker

Random mobile Geek of all Trades (GoaT). Kind of Where in the World is Waldo, but with a laptop.

[Bill Walker @wrwalke]

@Postmates so if a driver is exposed to Covid making a merchant delivery, there is no way to know who that was? That is what your customer service just told me.

[Bill Walker @wrwalke]

@DelTaco worst customer service EVER at your Lone Tree Colorado store.

[Bill Walker @wrwalke]

@DelTaco if I ordered from the del taco app, and my.order is botched, why would the store manager tell me to call Postmates? And refuse a refund?

[Bill Walker @wrwalke]

Why Linux distros drive me nuts
https://t.co/dQZVXEoC10

[@[email protected]📯 @phaus]

It looks like there are some unix folks around at #34c3

[Bill Walker @wrwalke]

@AirCanada Confirmation wrong. Not MLU, the bags went to LAX. The routing is IAH -> MLU. No flights LAX -> MLU. Stuck again.

[Bill Walker @wrwalke]

@AirCanada Nice try. But now I have 5 bags in Toronto and 2 in Los Angeles. Monroe, LA is MLU, and LA is Louisiana not Los Angeles. Day 7.

[Bill Walker @wrwalke]

@AirCanada awesome news! My fingers are crossed.

[Bill Walker @wrwalke]

@AirCanada Luggage Wars - the saga continues. Day 6. No calls. No emails. No luggage. Online system has wrong information. Again.

[Bill Walker @wrwalke]

@AirCanada The problem is that everyone is email-ing everyone, and no one is actually "owning" my problem to solve it. 24th call to 888 #

[Bill Walker @wrwalke]

@AirCanada One employee, less than one hour, and my problem would be solved. Instead "We will email, maybe we will hear back in a few hours

[Bill Walker @wrwalke]

@AirCanada STEP 1 - baggage manager decides to help me. 2 - creates tag for bags. 3 - carries bags on cart to gate. 4 - bags on plane.

[Bill Walker @wrwalke]

So @AirCanada If one Toronto AC employee took one hour of time to solve one customer's problem, my family would have had a great Christmas.

[Bill Walker @wrwalke]

@AirCanada 22 calls to Baggage Center, 4 to Quebec Customer Service, 5 voicemails to AC BWI baggage desk. 5 days of no luggage or response.

[Bill Walker @wrwalke]

@AirCanada Great update! One bag out of seven finally got on a plane. and to an airport 1000 miles away from me. Day 5 of incompetence.

[Bill Walker @wrwalke]

Now @AirCanada *absolutely guarantees* me that my luggage will be on ZX7354 on DEC31. Ummm... That was yesterday, and no it didn't.

[Bill Walker @wrwalke]

@AirCanada still no luggage. Still no help from the clueless baggage helpdesk. Help me! Day 4 of wrong information and bad service.

[Bill Walker @wrwalke]

So @AirCanada ... How many times can my luggage "miss the flight" on one trip? So far we are at 5 flights. What is the record?

[Bill Walker @wrwalke]

So @AirCanada baggage desk says "In BWI waiting for courier" and BWI AC baggage team says "must have missed the flight". Lost again.

[Bill Walker @wrwalke]

Finally spoke to real Canadian @AirCanada person, who called the AC baggage desk. They now *swear* that my luggage is in BWI. BWI says no.