B Rog

dad, husband, master of strategy...I love math...it’s hard for me, but that’s what makes it satisfying. be kind even when it doesn’t profit you directly.

[B Rog @wsr212]

@KPMemberService FAIL. My KAISER Dr wrote me a new rx - he changed my therapy…because the first prescription was not up yet, YOU denied and overrode my Dr and I had to pay the full price. My KAISER Dr wrote a Rx that I filled at my KAISER pharmacy - and KAISER said NO….FAIL!!

[B Rog @wsr212]

@PrimeVideo you are failing me…so
Difficult and unfulfilling…I already give you a bunch of $$$ and now I can’t even get a rental to work…after giving you even more $$$!!! I expect more.

[B Rog @wsr212]

@LinkedIn please have someone contact me about account access. I have done everything asked and it has me in a loop of denial. Thank you!

[B Rog @wsr212]

@andersoncooper @Andy @taralipinski @_JohnnyWeir I would love to see these two pairs switch - Andy and Anderson on Figure Skating and Tara and Johnny on New Year’s…you heard it here first!!

[B Rog @wsr212]

@LinkedIn WHAT IS GOING ON WITH YOUR ID VERIFICATION??!! It’s just a circular loop of non-verification!!!

[B Rog @wsr212]

@reCAPTCHA your security check system is an endless cycle of blurry pics.

[B Rog @wsr212]

@LinkedIn need help logging in - caught in an endless cycle of “quick security check”.

[B Rog @wsr212]

@FedEx @FedExHelp I am trying to get some customer support and your system is 100% unhelpful!! I need some help with a package but I don’t have a tracking number and I can’t get help without the number I don’t have!! FAIL FED EX!!

[B Rog @wsr212]

@united SM support is not needed - a proper flight crew to get the job done is needed. It’s not too late - find a flight crew and get the plane to LAX or SAN please.

[B Rog @wsr212]

@united what is going on with flight UA1726?? This is unacceptable. To give a $15 dollar voucher and your customer service line is down - on a 4 hour delay is bad.

Please help them and do better on this. It doesn’t take a lot to do the right thing.

[B Rog @wsr212]

@united UA1726. How could you send a pilot you knew would not be able to fly??? This has not been handled well.

[B Rog @wsr212]

@big5since55 I had a wonderful experience at store 325! Sebastian was excellent. He was knowledgeable, professional, and very pleasant.

An excellent representative!!

[B Rog @wsr212]

@AmericanAir I just had one of the worst customer service experiences in decades of flying American Airlines. It has made me rethink even considering continuing to use their service if I have any other choice. FAIL.

[B Rog @wsr212]

@91X you all are on FIRE this afternoon!! Way to go….YES!!!

[B Rog @wsr212]

New EV owner. I just bought an Equinox EV. It’s great, and a BIG thank you to @CourtesyChevySD letting me have a quick charge when I was very low!! Still getting the hang of how quickly I use up charge and this is a BIG help. Thank you!!

[B Rog @wsr212]

@swarovski attempted to return some beautiful crystal earrings (gift) that broke after first wear, at the Fashion Valley location in San Diego - and to be told will not be exchanged is unsat! I expect Swarovski to stand behind their products better than this. Please help!

[B Rog @wsr212]

@TravelodgeCa Mary and Karen and the staff at Travelodge Indio, CA have been outstanding! The customer service has been wonderful and they really helped me when I needed it - they really went the extra mile!!

[B Rog @wsr212]

@FedExHelp Hi Josanna. I have received word that the package has shown up at the location at which I no longer am yesterday (Monday). I left there Sunday.

Please contact me to have FedEx pick it up from that location and send it to me at my current location. Thank you!

[B Rog @wsr212]

@FedEx @FedExHelp you have failed me. You said you would deliver my package to my location Saturday, now it’s coming Monday - when I will not be at this location. FAIL, FedEx. FAIL.

[B Rog @wsr212]

@DICKS I’m trying to buy a pair of cleats online and have them shipped. It has been a nightmare and I still don’t have the cleats after 3 days. Martha and Sarah in customer service have been wonderful, but your processes and inventory tracking system seem to be terrible.

[B Rog @wsr212]

@FedExHelp Although I await and will appreciate your response, please understand that I am now 150 miles away from the location @FedEx is going to try to deliver my parcel, and I will never receive it. I am trying to make arrangements to procure another piece of this equipment. F.