WTD (William Thomas Digital)

WTD is the Agentic CX Company. We build smarter CX systems that scale, perform, and connect, powered by strategy, AI, and imagination.

[WTD (William Thomas Digital) @wtdinc]

The internet is going 🍌 over Google’s new Gemini 2.5 Flash Image.

Our Imagination Lab put it to work with generative pipelines using image-to-video, audio, and creative storytelling to time-travel through decades of office life.

Wild tech, serious potential.

#nanobanana #GenAI
feat. @gregsonelliott

[WTD (William Thomas Digital) @wtdinc]

Some thought provoking Saturday morning CX thinking... We often aim to remove friction in customer experiences. But what if, instead, we embraced it?

Recognizing and thoughtfully orchestrating friction can build trust, deepen engagement, and lead to better outcomes. Our team at WTD explores this concept. Definitely worth a read.

https://t.co/JcpqHcJY3V

[WTD (William Thomas Digital) @wtdinc]

So proud to be named one of ⁦@Adweek⁩ Fastest Growing Agencies! Thank you to our amazing team and clients. https://t.co/xdVi41PFWz

[MarTech Series @MarTechSeries]

William Thomas Digital Names Paul Lockhard as Chief Client Officer https://t.co/JugNTAPjLX @wtdinc #Martech #Tech #Technology #Marketing #B2B #Sales

[WTD (William Thomas Digital) @wtdinc]

GOLD Feels good! Thank you!

[Cdnmarketing @CdnMarketing]

Our final discipline in the Financial Category is #Martech

BRONZE: @TD_Canada & Agency 361 and iD -“Investor Confidence Advice Program”
SILVER: @TD_Canada & Agency 361 -“TD Customer Check In”
GOLD: @scotiabank & @wtdinc -“Scotiabank 365-Day Customer Engagement Program”
#CMAgala

[WTD (William Thomas Digital) @wtdinc]

@Paul_Airy @MediaPost Woohoo! We are so proud!

[Strategy @StrategyOnline]

William Thomas Digital invests in tech leadership https://t.co/W0Slt3eY0N

[WTD (William Thomas Digital) @wtdinc]

24 hours in the life of @salesforce. Now that is some serious personalization at scale. #CNX19

[Strategy @StrategyOnline]

William Thomas grows client services team https://t.co/CiPrNilWTO

[WTD (William Thomas Digital) @wtdinc]

@DiNovici @gregsonelliott @aliceswunderlnd We are thrilled to welcome you! Congratulations.

[WTD (William Thomas Digital) @wtdinc]

Go pre game with our friends at the @BarracksStanley tomorrow! #tfc https://t.co/yHTeE15WRV

[Toronto FC @TorontoFC]

Itching to get your gameday started tomorrow?

Join us at Stanley Barracks for our prematch rally presented by @budcanada starting at 10AM

✅ Free TFC long sleeve 👕 and 🍺 samples
✅ 📸 with the Cup 🏆 and TFC legend Benoit Cheyrou

🥁: https://t.co/XQpUbLEg4l

[Agentforce Marketing @MarketingCloud]

50% of consumers are likely to switch brands if a company doesn’t anticipate their needs. This hints at the first step on the path to intelligent marketing: knowing your audience. https://t.co/gQ9bFlEbDC

[Greg Elliott @gregsonelliott]

Great story about founder focus and the staying power of #emailmarketing https://t.co/bIXW5CUvQM

[Greg Elliott @gregsonelliott]

On route to #df17! Look forward to a great week with colleagues, clients, partners and friends. Safe travels all! #dreamforce #salesforce

[ADWEEK @Adweek]

Svedka vodka uses retargeting to make creepy Halloween ads that follow you around: https://t.co/FVswFDMio2

[Agentforce Marketing @MarketingCloud]

Where in the Customer’s Journey is the Best Time to Incorporate VR? https://t.co/NPBmBiPXRf