Xcession Ltd

Xcession is an expert ITSM implementer, application managed services provider and consultancy, working for major enterprises across the UK and Ireland.

[Xcession Ltd @xcessionltd]

Xcession announce partnership with leading Intelligent and Hyperautomation platform AutomationEdge

➡️ Keep reading: https://t.co/IIp0zZz2Pm

#Hyperautomation #RPA #IntelligentAutomation

[Xcession Ltd @xcessionltd]

☀️ In today's fast-paced and competitive business landscape, Enterprise and IT Service Management solutions have become indispensable to an organisation's success.

#Xcession

[Xcession Ltd @xcessionltd]

💻 80% of organisations expect their IT budgets to either increase or remain the same over the next 12 months.

Upgrading infrastructure is a key driver behind increased budgets, as are new IT projects (45%) and supporting remote workforces (36%).

Source: SWZD

#Xcession

[Xcession Ltd @xcessionltd]

🤝 As with any business partnership, vendors have a financial incentive to complete their job. If this is their main priority, it may influence the approach they take and the decisions they make.

Learn what it means to be vendor-neutral here:
https://t.co/npiXrzGdd3

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[Xcession Ltd @xcessionltd]

👍 These companies offer comprehensive IT Service Management solutions that help organisations manage IT services more effectively, with features such as incident management, change management, and problem management.

Source: LinkedIn

#Xcession

[Xcession Ltd @xcessionltd]

😊 We not only implement ESM systems but also integrate with your most important Line of Business systems, ensuring joined up workflows and cross-silo efficiencies.

Want more info? Get in touch!
📱 [phone]
📞 [phone]
📧 [email protected]

#Xcession

[Xcession Ltd @xcessionltd]

💡 An internal IT knowledge base is a centralised storage of information that’s specific to an organisation’s internal policies and procedures, which is essential for the efficient functioning of a company.

#Xcession

[Xcession Ltd @xcessionltd]

👔 Most businesses don’t see digital transformation as a way to make fundamental changes to their business models. Instead, they view it as a tool to improve on what’s already there.

Source: Baker McKenzie

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[Xcession Ltd @xcessionltd]

💁‍♂️ What sets us apart is our customer-focused approach, which is not driven by any particular vendor technology but rather by a commitment to delivering the best possible outcomes for our clients.

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[Xcession Ltd @xcessionltd]

Employee experience, otherwise known as EX, is the culmination of all the interactions and experiences that employees have during their entire tenure with an organisation—from their initial interactions with the company to their exit and beyond

Read more:
https://t.co/HoXPOE5vCz

[Xcession Ltd @xcessionltd]

🛎 Providing your team with access to best-in-class technology and automating as many workflows as possible, modern IT departments need to support anywhere operations and always-on business.

#Xcession

[Xcession Ltd @xcessionltd]

💁 If you are happy with your existing toolset but struggling to maximise its value, our expertise means we are able to support with a range of small, medium or large projects.

Get started today: ⬇️
https://t.co/kGSZQO92hi

#Xcession

[Xcession Ltd @xcessionltd]

💫 By effectively managing incidents, businesses can minimise downtime, maintain service quality, increase efficiency and improve customer satisfaction.

#Xcession

[Xcession Ltd @xcessionltd]

🌀 At the core of our commitment to exceptional outcomes lies our Rapid Insight Discovery service.

Our approach is distinguished by a unique methodology that enables us to conduct comprehensive assessments with remarkable speed.

#Xcession

[Xcession Ltd @xcessionltd]

📌 With highly experienced people and multiple vendor relationships, we understand which ESM software is the best fit for your business, and – more importantly – how to maximise its value.

#Xcession

[Xcession Ltd @xcessionltd]

⚡️ Some insights and key observations from a June 2023 Freedom of Information Data request – I polled 420 local councils, of which 330 responded by the time this was published

👓 Keep reading: https://t.co/EMSnx1YkqU

#Xcession

[Xcession Ltd @xcessionltd]

✴️ However, on the back of the accelerated digital transformation initiatives caused by the global pandemic, the industry has seen rapid growth in enterprise service management adoption as an enabler for the digital capabilities business functions need.

#Xcession

[Xcession Ltd @xcessionltd]

🔔 Committed to helping companies worldwide implement and manage Enterprise Service Management systems, Xcession is a leading provider of ITSM and ESM solutions.

#Xcession

[Xcession Ltd @xcessionltd]

🛎 Nearly three-quarters of IT leaders say their companies are prioritising digital transformation, up from 56% in 2021.

Digital transformation is now higher on the priority list than cybersecurity (73%) and cloud implementation (65%).

Source: Flexera

#Xcession

[Xcession Ltd @xcessionltd]

⚙️ Businesses must adopt tools and technology that decrease the amount of manual labour required for their IT teams to manage such an increased workload with limited resources. The solution is Artificial intelligence (AI).

Source: motadata

#Xcession #ITManagedServices

[Xcession Ltd @xcessionltd]

🔔 What do our customers want from their tooling? What are they hoping to achieve?

We have in place solution architecture designed to help organisations improve customer experience, agility, and service management productivity.

#Xcession #ITManagedServices #ImproveEX