@DualitLtd Shame. I did DM you and the response was. Sorry we can’t help. I only buy top quality brands. And with that, one expects exceptional customer service. For reference I was just requesting a working toaster to be sent directly to me for the price I paid at Argos (an easy fix).
@DualitLtd hi. Just bought your toaster from Argos. And for £175 it’s pretty disappointing that it doesn’t actually work. I have also noticed that it has a new dial that says ‘unplug after use, fire risk’. I checked a basic £14 toaster and you can keep that plugged in #dualit