Xtatoledo

[Xtatoledo @xtatoledo]

Still paying full amount until now. You have done nothing but ask for details through DM and nothing after that. Ano na????

[Xtatoledo @xtatoledo]

Hi @PLDT_Cares just want to let you know no one has addressed the problem of my cable yet. Complaint since August 2018

[Xtatoledo @xtatoledo]

@PLDT_Cares That's what you said since August. Check your DM's

[Xtatoledo @xtatoledo]

@PLDT_Cares my complaint since August still has not been addressed. You have already asked me numerous times for the account details, and customer service stops there. What's the plan???

[Xtatoledo @xtatoledo]

@ErikMatti They never mentioned "Best street food". If you've just listened to the narrative well, sabi nila they are showcasing those that have not been featured yet. This might enlighten you: https://t.co/C9s1BGCQJr

[Xtatoledo @xtatoledo]

@ErikMatti And empanada is identifiably Filipino street food?? That's more widely known in Latin American culture

[Xtatoledo @xtatoledo]

@PLDT_Cares still going to charge me for disconnecting and changing to another provider?

[Xtatoledo @xtatoledo]

@PLDT_Cares got another negative review on my Airbnb because of no cable, and internet suddenly had no connection. AGAIN. Any news??

[Xtatoledo @xtatoledo]

@PLDT_Cares I have already done that way back. No progress since August.

[Xtatoledo @xtatoledo]

Hi @PLDT_Cares 5 months and counting. Not a single call, and Im still paying the full amount, without full service

[Xtatoledo @xtatoledo]

It's November 15 already, still nothing, not a single call. What's the plan?

[PLDT Cares @PLDT_Cares]

@xtatoledo We are sorry for the hassle and delay of our service, @xtatoledo. The service irregularities occur has been elevated to our support team for remote line testing. Rest assured that this concern is properly coordinated. Thank you.

[Xtatoledo @xtatoledo]

@PLDT_Cares when will you sens someone to check my cable? Complaint since August 5. It's been 3 months already. Wow!

[Xtatoledo @xtatoledo]

@PLDT_Cares Will my payments be credited back?

[Xtatoledo @xtatoledo]

@PLDT_Cares I have requested for repair since Aug5 & no action till now. Been to your customer service office in cebu & always saying they will follow up. Almost 2 months of nothing

[Xtatoledo @xtatoledo]

@PLDT_Cares Wifi connection is ok. I think it needs to be set up again.

[Xtatoledo @xtatoledo]

@PLDT_Cares Internet and phone are ok now, thank you. Buy still no Cignal TV. I think it really needs physical checking. Cebu office keeps on saying they will send someone to check & will call for schedule. Still no call after 2 months.

[Xtatoledo @xtatoledo]

@PLDT_Cares What timeline are we looking at? That's exactly the same thing the customer representatives kept telling me every time I go to your office, and it has been 2 months now.

[Xtatoledo @xtatoledo]

@PLDT_Cares I already sent the details thru DM.

[Xtatoledo @xtatoledo]

@PLDT_Cares Please help restore it immediately. I have already lost a lot of guests in my Airbnb because of this. Thank you