Xtina Lamb

Designer & UX web meddler. For my illustration work & crafty side see @printedwonders

[Xtina Lamb @xtinalamb]

Well done #BritishGas for an online system that lets me see bills from my old address & the new one. Virgin Media could learn from you.

[Xtina Lamb @xtinalamb]

People move house. Online billing saves paper. So why have 2 suppliers deleted my entire online bill history just because I've moved? #doh!

[Xtina Lamb @xtinalamb]

Good grief! A corporate just paid me before the invoice was due.

[Xtina Lamb @xtinalamb]

Users in the focus group were very different, but unified in love of the subject. Opinions varied, but most UX responses were identical

[Xtina Lamb @xtinalamb]

One guy in focus group set up RSS feed to push news > email. V interesting listening to highly motivated users finding workarounds to bad UX

[Xtina Lamb @xtinalamb]

Spammy tweets. Block blockity block

[Xtina Lamb @xtinalamb]

@sigriffin oh & when I subscribed I thought "Usability, not Snoozability!" = the newsletter title + was confused why it was always the same

[Xtina Lamb @xtinalamb]

@sigriffin I like the stories format a lot, v useful, so a good one on that topic. Newsletter kinda tl;dr tho - I skip the endless links

[Xtina Lamb @xtinalamb]

Enjoyed being on participant side of a website focus panel this week. Could've been excluded I guess, but it was about content not design

[Xtina Lamb @xtinalamb]

@wardomatic aw! You are a man of your word.

[Xtina Lamb @xtinalamb]

Also wondering why #tfl put north at bottom of map on #borisbikes terminal. Spent 5 mins puzzling over back to front roads before realising

[Londonist @Londonist]

A chance to visit the top of the BT Tower...tickets will go fast! http://bit.ly/i33JCQ

[Londonist @Londonist]

The top ten London pubs for pies http://bit.ly/gYriE8

[Xtina Lamb @xtinalamb]

#borisbikes let me down today. My first attempt to use one thwarted by system meltdown #broken

[Xtina Lamb @xtinalamb]

@I_like Yes it was. Not sure how often they open, but well worth a visit to Debden. Expect a flurry of Flickr pics from me & Charity Shopper

[Xtina Lamb @xtinalamb]

Nice day at Post Office museum, Essex. Enjoyed talk on postbox design iterations. Amongst red things, blue airmail postbox looked alien

[Xtina Lamb @xtinalamb]

#tfl phone survey. After 20 mins of subjective repetitive Qs, "Does tfl have control over the impact of special events? yes/no" #killmenow

[Xtina Lamb @xtinalamb]

I'm shifting my illustration follows & tweets to the inky world of @printedwonders & saving this profile for digital geek love. #sortitout

[I like @I_like]

RT @herb_lester: We're looking for wild places in the big city [<London] with Caught By The River & we need your help. http://bit.ly/ekXXTT

[Xtina Lamb @xtinalamb]

Love this regular feature on creative people's bookshelves http://www.itsnicethat.com/categories/bookshelf