@OfficialPLT_CS any idea how I can get a response from you? I’ve emailed twice and sent a Facebook message. There doesn’t seem to be a telephone number for you. I have a problem with my order!
@cricut please for the love of god, what is going on with DS this morning? Currently 11.50 UK time.. it’s been down ALL morning. Cannot access from iPad, iPhone or Desktop. Orders need shipping! Please can you provide an update? 🥴
@SamsungHelpUK is there anyway I can speak to a UK based help person about getting my washing machine fixed please? Phone Number takes me through to people I cannot understand who read off a sheet rather than help me to get the problem resolved. Every time I ring I get cut off!
@BorisJohnson why is it taking so long to get help for businesses? We all have bills and rent due which we cannot pay. Now it’s states ‘coming February’ 😕 if we can survive until then 🤷♀️
@Koko97482338 I know it’s only £3 odd.. but that’s besides the point. It’s more out of principal. Imagine if they did this to thousands of people? #scammers@PockitUK
@Koko97482338 I transferred the remaining money from my account (only £3 something) and requested to close it. Surprise surprise, that £3 still hasn’t made it to the receiving bank. Pockit have closed my account and are refusing to let go off that money. Thank god it wasn’t a massive amount!
@Koko97482338 Hi.. yes I did. Only because I threatened them with FCA and FO and tweeted their CEO. That’s the only reason I think I got it back as people who were waiting before me still haven’t got theirs. Disgusting. Can’t believe they can still trade!
@ScanComputers any idea how to get hold of you guys? Took me over an hour to get through on Saturday.. I’ve been trying since 9am but it just engaged and says the other person is on the line 😬 #frustrating
@PockitUK Sorry, I’m not sure you read my last tweet properly. NO ONE EVER REPLIES TO EMAILS! I understand you cannot discuss over social media, but what are we all supposed to do when no emails ever get answered? Or we’re fobbed off with “we have no updates for you”?!
@PockitUK I transferred the last few £‘s from my account as I requested to close it fully because you’re completely incompetent. Why has it still not gone through and why are ALL my emails being ignored? And you wonder why people don’t like using you? 🙄
@PockitUK@HarryGipps Why? Why doesn’t he have any updates? That is absolutely not good enough! How can you justify withholding people’s money with no good reason? 😡
@virrajjatania how do you feel about your company stealing money from customers? My transfer from my Pockit account to another U.K. account never arrived. I’m being fobbed off by your live chat. No one answers phone or emails. Today starts the journey of FCA and the FO #ScamAlert