Yatesh Choudhary

Digitally wired, Engineer, Tech Enthusiast

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia Great system you have created @SamsungIndia. I dropped my contact number in the DM as suggested. Now someone called me asking which product I want to purchase. When I told it is not about purchasing a new product but about an already purchased one..they disconnected call.

[Yatesh Choudhary @yateshchoudhari]

I purchased a Samsung Care+ Screen Protection plan for my new samsung phone. I purchased it from https://t.co/TZv4tZGkpc website after they verified the IMEI number and all. Now it's been mord than 36 hours, I have not received the policy document. @SamsungIndia @jagograhakjago

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia @ABPNews @aajtak @News24 @NewsNationTV kindly reshare this or take it up. This is like collecting money and then making the customer run around door to door.

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia This is how your team ends the mail coversation. I was asked to send plan invoice, device invoice, pslip, serial number etc in diffrent email and then they sent me this mail. Notice that he is suggesting me the same email id over which the current conversation is going on.

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia Now after so many calls, they sent me this policy certificate. Notice the date - 23rd July. Phone and plan was purchased on 18 August. Even after asking me to send the plan invoice & device invoice, which I sent they made it 1 month back dated. Is it acceptable ?

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia I don't thing people @SamsungIndia bothers even a small bit about the consumer. Big company but no process to handle orders placed on your website. It is just to collect money and they let the customer followup and send evidence of purchase.

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia @jagograhakjago Thankfully I didn't purchase a high value item like phone from samsung website, else I would be a bigger troma knowing that after making the payment on their website they are asking me for proof. @SamsungIndia please look into this matter.

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia @jagograhakjago I sent it again and then no response further. This is pure harrasment of consumer.

[Yatesh Choudhary @yateshchoudhari]

@SamsungIndia @jagograhakjago I called customer care and they are makjging me call another number and then another. Later they asked me to drop a mail with proof of purchase. I dropped that mail as well invoice. Still they respond asking for the invoice again. I sent again but now they sent another email id

[Yatesh Choudhary @yateshchoudhari]

I get around 3-5 calls everyday from @HDFC_Bank asking me if I need a loan. Even after denying every time, they keep calling. When I talked to customer care they told me to raise a DNC request. So either I receive many calls per day or don't even get legitimate calls.

[Yatesh Choudhary @yateshchoudhari]

20451 bound to Delhi. AC not working in M5 coach. @IRCTCofficial @RailMinIndia @RailwaySeva

[Yatesh Choudhary @yateshchoudhari]

It's only 15 mins left in the departure of the train no 20452 from New Delhi Station. The train is not yet cleaned and dirt, bottles, paper bags all around.
@indianrail @RailMinIndia @RailwaySeva @RailwayNorthern

[Yatesh Choudhary @yateshchoudhari]

@ParkPlusInc while trying to replace my fastag it's the chatbot is taking me to this page and there is no option to enter the Vehicle number. Please help.

[Yatesh Choudhary @yateshchoudhari]

@letsblinkit @letsblinkit it is copycat reply. Every case is not about an item no longer needed or bought by mistake. You should send someone and check the quality of the product sent yourself. Get it checked by any qualified person and they will tell you it is a complete waste of money paid.

[Yatesh Choudhary @yateshchoudhari]

@letsblinkit I purchased a backrest Trajectory brand. This product is of very poor quality and very-very soft foam to support back in any way. I tried to talk to the customer care but they said this is not returnable at all. While the same product is 10 days returnable on Amazon.

[Yatesh Choudhary @yateshchoudhari]

While @letsblinkit is selling such products which are experienced based, they should be able to provide the customer an option to return or exchange the product if it doesn't fulfill the promises it makes in the product description. Elese please don't sell such products.

[Yatesh Choudhary @yateshchoudhari]

@ACKOIndia Windshield is a component which I could have replaced without zero dep as well. This 5000 Rs. additional charge may have made sense if I would be getting any zero dep benefit more than 5000. @irdaindia @RBI @jagograhakjago should take cognizance of such misleading insurance firms

[Yatesh Choudhary @yateshchoudhari]

I have purchased my Car Insurance from @ACKOIndia . I opted for zero depreciation by paying an additional amount of 3, 300. Now when I was filing a claim for the windshield, I am supposed to pay an additional 5000 Rs. along with file charge of Rs.1000 and some 1900 loss on NCB.

[Yatesh Choudhary @yateshchoudhari]

@ACKOIndia How does it even make any sense. I will be bearing almost 8000 Rs. for this claim while if I get this windshield change in cash it will be only 7000 Rs. It seems all the ads run by acko of saving on premium are completely misleading as they will charge you during the claim